Bill did an outstanding job assisting me with my loan process. He was prompt in responding to all my questions and demonstrated exceptional knowledge in every aspect of the transaction. His professionalism and attention to detail made the entire process smooth and stress-free. I highly recommend Bill.
Shelley Rogers
Shelley Rogers
551
Talk about PROFESSIONAL - Bill Ballard is everything one expects from a mortgage MASTER. He is incredibly knowledgeable, creative, responsive, and communicative. His follow-up is at lightning speed, making Rocket Mortgage the perfect launchpad for your loan needs.
Eli Burgoyne
Eli Burgoyne
551
Bill was fantastic! Answered all my questions and helped everything run smoothly
Andrey Arabadzhi
Andrey Arabadzhi
551
After applying online, we received a phone call within minutes from Mr. Bill Ballard. He got to the point on what is our situation is, where we stand and what needs to be addressed first, to see if we do qualify. Me being self-employed and the situation in the country we knew it would not be easy. However, with all the hard work and passion from Mr. Bill, He made our dream home a reality. From the...After applying online, we received a phone call within minutes from Mr. Bill Ballard. He got to the point on what is our situation is, where we stand and what needs to be addressed first, to see if we do qualify. Me being self-employed and the situation in the country we knew it would not be easy. However, with all the hard work and passion from Mr. Bill, He made our dream home a reality. From the first phone call to the day of closing, he have been by our side and a phone call away from any question’s we had. The customer service we received from Mr. Bill was excellent! We are very thankful to Mr. Bill Ballard, for all he has done for our family! Thank you!Read MoreRead Less
Alissa Campbell
Alissa Campbell
551
Working with Mr. Ballard was a pleasure! He was on top of everything and didn’t mind our endless calls to ensure we were clear on everything. Thanks Bill!
Linda Crimin
Linda Crimin
531
Bill helped us along with the process. I did have one problem which live and learn.
Reply from Bill Ballard:
Dear Linda,
I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made this process better for you. It is always my priority to provide the best client experience for my clients. I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.
Dionne King
Dionne King
551
Loved working ith Bill. Kept me informed.
Riley Brookshire
Riley Brookshire
551
Had a very good transaction with Bill. He made it a very easy and stress free deal. Would highly recommend him.
Bob Moll
Bob Moll
551
Bill was great. He always answered the phone and took care of all my needs which were numerous never got the cold shoulder he never tired of assisting me I would definitely recommend Bill
Melissa Morrison
Melissa Morrison
551
Bill was excellent with getting us going on our mortgage and with answering all of our questions.
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