Billy Chaaban

Detroit, MI

NMLS 2278112

Executive Banker

Billy's Reviews

Sean Soto
Worked with Billy as we were unsure what type of loan we needed. Billy was very thorough with all of our options and gave us an excellent option to achieve our goal. Very knowledgeable and made the process very easy. So glad we got to work with him appreciated his kindness and knowledge. After dealing with a few other lenders that couldn’t give us good answers we are very happy we worked with ...Worked with Billy as we were unsure what type of loan we needed. Billy was very thorough with all of our options and gave us an excellent option to achieve our goal. Very knowledgeable and made the process very easy. So glad we got to work with him appreciated his kindness and knowledge. After dealing with a few other lenders that couldn’t give us good answers we are very happy we worked with Billy. THANK YOU!!Read MoreRead Less
KiaraSherri Pruitt
This is my second time working with Billy because he is so thorough, quick and efficient in completing the loan process. When the rates went down, he called me and if I wanted to refinance. Now, that is what I call service beyond the call. When I need my next mortgage. I will be calling him.
Jonathan J
Billy was very helpful and made the refi process smooth and easy! Highly recommend for a quick and straightforward experience!
Christian Parry
Billy was an incredibly helpful partner in the refinancing process - transparent, knowledgeable, communicative and efficient. He went to bat for us and ensured we got the best deal possible. Would recommend - thanks Billy!
John D. Wood
From the beginning of my experience with Billy I was made to feel important. He was definitely on my side looking out for my best interest. He made everything seem simple. He was patient and always available. Everything went just as he predicted, I never felt rushed. I would certainly recommend Rocket Mortgage based on his example.
Sergio Kavalhuna
There was no isssue that Billy answer could not aswer almost immediatly . The secret to the speed and the necessary information flow is Billy's constant attention and expertise.We even had one documnt signed at the Rocket building and closing at homer due to medical issuses to solve a couple of problems. We closd on our loan in 17 days and never felt rushed. Billy was great.
One issue in the ...There was no isssue that Billy answer could not aswer almost immediatly . The secret to the speed and the necessary information flow is Billy's constant attention and expertise.We even had one documnt signed at the Rocket building and closing at homer due to medical issuses to solve a couple of problems. We closd on our loan in 17 days and never felt rushed. Billy was great.
One issue in the Rocket procss is repetitive reuests for the same informtion,Read MoreRead Less
Nakia Smith
Billy is top-notch. It took us a few months to get everything in order on my end, but every step of the way he was there. He made everything so simple, I wish there were more stars that I could give him. He truly is an expert at what he does. Thank You Sir!
T Foster
Billy was exceptional at keeping things simple. I really appreciated his professionalism and having patience with explaining the process. Great job Billy, Thank You!
Angie Hosband Hummel
If you are wanting someone to help you refinance or simply advise, Billy is your guy! He was very pleasant to work with, very quick to respond and got everything done so quickly! Never hesitated and when we had a question, he was very quick to respond. Made our entire process run smoothly! Thank you Billy!
Stephen Smith
If you are looking for a superstar look no further than Billy! He was tremendous to work with.....smart, efficient, patient, great sense of humor....and he just gets it done. Seems like his motto is to exceed expectations....I wouldn't hesitate to reach out to him again!