I believe this is like the 3rd or 4th refinance with Rocket Mortgage/Quicken Loans. Although Rocket didn't offer the lowest interest rate, I chose Rocket again because of the professional way the agents processed the loan. The latest one being the smoothest.
Ron Landram
Ron Landram
551
Made the process easy. Answered all questions. Got it all done in 2 weeks. Great service.
Audrey Thompson
Audrey Thompson
551
Brandon was very knowledgeable and courteous. He was very patient with me.
Patricia Rogers
Patricia Rogers
551
Brandon was very kowledgeable, when I talked to him ad he was very courteous.
Marianne Lee
Marianne Lee
541
Brandon did a very good job processing our application and coordinating it within Rocket Mortgage. He was also available to our question, but I believe he could have been a little bit more pro-active in keeping us informed of the process.
Jim Metzgar
Jim Metzgar
551
The entire process was smooth to the extent that Brandon could control. Whatever delays encountered was the result of other financial institutions operating under service guidelines which were considerably less demanding that Rocket Mortgage. Brandon did a great job.
Bryce Reynolds
Bryce Reynolds
551
Brandon was knowledgeable and efficient. He made the process easy and quick.
Linda Lowe
Linda Lowe
551
Brandon was awesome about explaining everything and obtaining her information. The process was slower than we thought and we did have to submit some documents more than once. Otherwise, we are happy to have our refi in place now.
Denny Ingram
Denny Ingram
551
Very Professional and a pleasure to visit with
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