I have bought and sold 10 houses in my lifetime. This was the best and most positive experience I have had with a mortgage company. Carolyn stayed on top of every step, notified me if there was information missing and was very very professional. I'd recommend Rocket mortgage and Carolyn hands down. Thank you Doris Dollar
Bonnie Juras
Bonnie Juras
551
Working with Carolyn was an absolute pleasure. As an agent, I need to know the needs of my clients are met with knowledge and support. She did just that and more. Her guidance through to the closing table was exactly what I needed. I will absolutely be referring Carolyn to future clients. - Bonnie Juras Realtor, National Realty Centers of Birmingham
Cathy Hicks
Cathy Hicks
551
Carolyn did a fantastic job! This was not an easy loan to get approved, but it closed. Carolyn and her team kept everyone updated and returned calls. I will use her again! Cathy Hicks BHHS Executive Realty
Kim Hoobler
Kim Hoobler
551
Carolyn did a great job in not giving up on our client. She stuck it out, even when she changed houses 5 times, and was turned down by another lender, who did not want to mess with it anymore. I appreciate your dilligence and finding a way to make the deal work. Kim Hoobler, RE/MAX Premier
Alex Lawson
Alex Lawson
551
Carolyn was top notch, was fantastic with communication and was always easy to get in touch with. She kept me (as the listing agent) in the loop throughout the entire transaction making thing completely seamless. Would love to do another deal with Carolyn or have her represent any of my buyers!
Jen Murphy Slavik
Jen Murphy Slavik
551
Carolyn was so responsive from beginning to end! As a Realtor, communication is key and Carolyn was available whenever I needed her and I never felt she left me hanging. I will reach out to her again definitely.
Jennifer Walker
Jennifer Walker
551
Carolyn cares about her clients as much as I do and that is saying something in this business! It really is a team effort for Realtors and lenders to make sure their shared clients are getting 5 star customer service. She was always in front of the transaction,in constant communication with both the clients, the agents, and all parties involved. It was a pleasure working with her and I hope we get...Carolyn cares about her clients as much as I do and that is saying something in this business! It really is a team effort for Realtors and lenders to make sure their shared clients are getting 5 star customer service. She was always in front of the transaction,in constant communication with both the clients, the agents, and all parties involved. It was a pleasure working with her and I hope we get to do business again soon! 10/10Read MoreRead Less
Rose Miller
Rose Miller
551
Being the Realtor that listed the property, Carolyn was the financing on the other side - I can not say enough about how wonderfully she managed the transaction start to finish. Communication and response time was amazing. She has made me re-think the reputation that Rocket has in this area. I would recommend her without hesitation because she was honest, detail oriented and very professional. ...Being the Realtor that listed the property, Carolyn was the financing on the other side - I can not say enough about how wonderfully she managed the transaction start to finish. Communication and response time was amazing. She has made me re-think the reputation that Rocket has in this area. I would recommend her without hesitation because she was honest, detail oriented and very professional. Complete confidence in her.Read MoreRead Less
Da Sinift
Da Sinift
551
I worked with carolyn for about a year (took me a little bit to find a home), but she was so wonderful to work with. I would give her more than a 5 star review!! She is soooo friendly, communicates the loan process perfectly, she is so prompt on returning calls, very professional! I would recommend her hands down!! I loved working with her!!
Will Wakefield
Will Wakefield
551
This was my first ever home purchase, and it couldn't have been a smoother process. Carolyn was professional, quick to respond, and helped me get the best terms on my loan possible. When property taxes came back higher than expected, resulting in an initial down payment increase from 3 to 10% (which I couldn't afford and would lose the home as a result), she worked to help me buy down the ...This was my first ever home purchase, and it couldn't have been a smoother process. Carolyn was professional, quick to respond, and helped me get the best terms on my loan possible. When property taxes came back higher than expected, resulting in an initial down payment increase from 3 to 10% (which I couldn't afford and would lose the home as a result), she worked to help me buy down the intereset rate and put a bit more money down to keep me under contract. It worked perfectly and I ended up going back down to 3%. So I ended up with the same down payment and an interest rate 1.25% lower!! Really good work. She treated the home like it was her dream home, and did everything possible to get me into it. Forever grateful to her and her team!!Read MoreRead Less
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