Chris and all of Rocket gave me a slam dunk of a streamlined and on time contract improvement on my mortgage. Chris reached out to me with no hesitation. He understood my situation completely and outlined a very workable process of promises kept and results produced. He's Rocket all the way. Rocket is people helping people. He held the tradition of being a most enjoyable team to work with along ...Chris and all of Rocket gave me a slam dunk of a streamlined and on time contract improvement on my mortgage. Chris reached out to me with no hesitation. He understood my situation completely and outlined a very workable process of promises kept and results produced. He's Rocket all the way. Rocket is people helping people. He held the tradition of being a most enjoyable team to work with along with becoming the most trusted firm I've ever dealt with more than twice.Read MoreRead Less
Nicole Whalen Whalen
Nicole Whalen Whalen
551
I would give more if I could. Chris hands down was a god send to my family and I ! He is a MVP to help go through this process. I highly recommend Chris and his team. We had a great experience, it’s such an overwhelming process as it is, the market is the WORST! But they take a lot of that uncertainty away. I felt comfortable knowing we had great people in our corner, we were able to call if we ...I would give more if I could. Chris hands down was a god send to my family and I ! He is a MVP to help go through this process. I highly recommend Chris and his team. We had a great experience, it’s such an overwhelming process as it is, the market is the WORST! But they take a lot of that uncertainty away. I felt comfortable knowing we had great people in our corner, we were able to call if we had any questions or concerns, and if Chris wasn’t able to answer, he called back in a matter of minutes (most of the time he called before we got a chance). We knew everything we needed to do from the start of the process and when we needed to change things around due to personal circumstances, he would get it done immediately! Don’t second guess going through rocket- it was easy and convenient to use them- toddler and 2 working people plus another who lived in another state. We used rocket to sell my dad’s house and buy a house that we could blend together. I just have to add, I am most certainly his favorite client 😂 just kidding- I hope you got a chuckle of that Chris! But really- he is super attentive, friendly and I feel like for someone I have never even met- he truly cared and wanted to make sure it happened- even if it meant doing a lot more work for us than the common loan process. I miss our weekly chats, he does too haha. He called once he saw that our closing was set up and was so excited for us! Ok end of this long but hopefully helpful review. Listen to Nike- or Nikki- and JUST DO IT ☺️ kk byeeeeRead MoreRead Less
Tosha Thompkins
Tosha Thompkins
551
Chris was so awesome to work with. From the time he contacted me to everything being complete, he was always there to answer any and all of my questions/concerns. He was very professional, patient and extremely knowledgeable in what he does. He made this process for me go very smoothly and was always reassuring. Chris was always there whether contacting him via phone or email. I can't thank ...Chris was so awesome to work with. From the time he contacted me to everything being complete, he was always there to answer any and all of my questions/concerns. He was very professional, patient and extremely knowledgeable in what he does. He made this process for me go very smoothly and was always reassuring. Chris was always there whether contacting him via phone or email. I can't thank Chris enough for being steadfast and staying the course with me during this journey. I would highly recommend Chris to anyone. Thank you so much.Read MoreRead Less
Patrick Halberstadt
Patrick Halberstadt
551
Chris was awesome to work with. Was easy to get in touch with and extremely knowledgeable about the current mortgage process and how things are going. Chris was extremely helpful in answering any questions I had as well as concerns. I strongly recommend Chris Ponton for anyone looking into refinancing or consolidating things to make your financial life a little less stressful. Keep up the good ...Chris was awesome to work with. Was easy to get in touch with and extremely knowledgeable about the current mortgage process and how things are going. Chris was extremely helpful in answering any questions I had as well as concerns. I strongly recommend Chris Ponton for anyone looking into refinancing or consolidating things to make your financial life a little less stressful. Keep up the good work Chris and the whole Rocket Mortgage team.Read MoreRead Less
Deejo Anju Edasseril
Deejo Anju Edasseril
551
Helpful in getting our refinance done. Good communication. very knowledgeable. Very thankful to all the help he offered us. Thanks Chris!!
Poppy Ramos
Poppy Ramos
551
Chris is very knowledgeable and really explained everything to us in an easy way to understand. We're very thankful to all the help he offered us. The whole procedure went smoothly thanks to him.
Sheila Raman
Sheila Raman
551
Chris did a great job, he researched our home value for me when I didn't think we could get the value out of it for our refi. He went above and beyond - and we got a great outcome. Thanks Chris!
Bill Shinn
Bill Shinn
551
Chris was very knowable, helpful and nice. I was able to reach him for help with the process on the computer sense I am not real good with it. He was very prompt in getting back to me when I called and was busy. He understood my questions and was able to answer them and not make me wait for call back.
Tmrhodes Rhodes
Tmrhodes Rhodes
551
I want to thank you Chris for making my refinancing a easy process. Everything went very smooth and easy; keeping me informed and always putting what’s best for me. You are awesome!
Danielle Handrich
Danielle Handrich
551
Chris was super helpful in getting our refinancing done! He was quick and efficient and answered all of our questions quickly. He was great to work with!
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