So, I was frustrated w/ Mr. Cooper. I had called to discuss an issue with them. After a frustrating 15 minutes on the phone, I asked to speak to someone about refinancing my home. Daniel was the representative that I was connected with. I explained to him, my limited time to talk. He said, "ok, let's see what we can do." Literally he was able to get nearly all my information needed for ...So, I was frustrated w/ Mr. Cooper. I had called to discuss an issue with them. After a frustrating 15 minutes on the phone, I asked to speak to someone about refinancing my home. Daniel was the representative that I was connected with. I explained to him, my limited time to talk. He said, "ok, let's see what we can do." Literally he was able to get nearly all my information needed for Refi. There were a couple of items I needed to provide, but his whole demeanor were calm, cool, collected. He was exactly what I needed after a frustrating call earlier. He walked me through the whole process. I was amazed at how "EASY" the process was. When he explained to me that I could save nearly $600 on my refi, I was ecstatic. I can't tell you how "HAPPY" I am with the WHOLE process. From Daniel all the way to the closing. Very simple, very efficient and I am Very Happy! THANK YOU!!Read MoreRead Less
Everlyn Bryant
Everlyn Bryant
551
Daniel was professional and helpful in working with me to finish my loan. Thank you
Kyle Syverson
Kyle Syverson
551
This guy saved our butts! 110% Rockstar!
Brian Bokkin
Brian Bokkin
551
Daniel did a great job getting our refinance loan completed. He was knowledgeable about the process and other details that were specific to our situation.
jasonsikora1978
jasonsikora1978
551
Dan was very helpful courteous knowledgeable gave me options wasn’t pushy. Did his job to a T. I appreciate his input and making this a smooth as possible. Thank you.
Brad Garner
Brad Garner
551
Daniel was wonderful to work with! He was not only fast and professional, but very accessible and easy to communicate with. He explained our options very well, and kept us abreast of our loan application process.
Dick Lee
Dick Lee
551
Daniel was a breath of fresh air when it comes to working with something like this. He was a total professional and listened to my needs and concerns and always took the time to make sure I understood everything. Anytime I had a question he was there and always acted like I was his only customer. I would recommend Daniel to anyone looking to Rocket Mortgage for help.
Tammy Womack
Tammy Womack
551
Daniel was great and very professional. We both work till 8:30 p.m., and Daniel was more than willing to help us with our application after 9 p.m. and was a BIG help in answering our questions while applying for this HEL!! Daniel, thanks again, we greatly appreciate your patience with us and all the help you gave us!!
Tammy and Billy
Cheryl Staley
Cheryl Staley
551
aniel went above and beyond what he had to do to make this experience a good one for me! He did everything he said he would Everything he said would happen did everything he promised he’d do he did! Always professional and honest! I put my trust in him and he never let me down! Highly recommend this gentleman! Incredibly good at his job! Thank you Daniel cook!!
Denise Henry
Denise Henry
551
Daniel was patient, courteous, attentive throughout the entire loan process. He was readily available to answer questions or concerns. Even in his absence of immediate availability another team member responded, and Dan would immediately follow up. I would strongly recommend him.
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