Devin Macdonald

Phoenix, AZ

NMLS 1035357

President's Club Banker

Devin's Reviews

Matt McQueen
Did not seem to understand the urgency in my loan. He left the office for three days with no communication to me while we were in the middle of trying to close alone. He also told me the wrong closing dates numerous times and the wrong dates for when I would receive my money.
Devin Macdonald
Reply from Devin Macdonald:

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the ...I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less

Jimmy Dyal
Lack of communication no sense of urgency. Called, texted, emailed but nothing. Thankful that the Rocket app works well because this was the ONLY way I could get answers or information. 5 stars for the app.
Devin Macdonald
Reply from Devin Macdonald:

Dear Jimmy,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given ...Dear Jimmy,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less

Patrick Liddell
Was very helpful and we were happy with Devin getting us our loan and helping us paying off our debt. Really appreciate his business and the interest in us and getting this all completed
veronica Anglin
Devin was great. Helpful. Full of information that was so helpful
David Glover
We are very pleased with Devin's professionalism and quick response to questions we had during our refinancing process.
joy altemoos
Very highly responsible! Will definitely recommend Second to anyone looking to refinance their mortgage Second worked tiredly long hours to get our refinance done in a extremely fast turn around. He also made the whole process very easy and worked with us all the way.
Ricky Hall
Very professional!! I would definitely recommend.
Bob Ferri
Very professional with attention to detail.
Juanita Darby
Great! Very Professional, great follow up, communication paid attention to detail. It was a pleasure to work with him. We closed in two weeks!
Sue Syts
Devin displayed his professionalism from the very start of this process. He explained the facts thoroughly and on point so the approval process moved very quickly.