Duane was professional, knowledgeable and had an intuitive understanding of my real estate/Refinance needs. If it had not been for his attitude of putting me and my needs first, I might have continued to shop for my Refinanxing needs.
Kathie Jorgensen
Kathie Jorgensen
551
From the first phone call to the closing on my loan, Duane was professional, conscientious, and able to explain all necessary information to me with accuracy. He was quick to return calls and as a result we were able to close the loan in just over a week. He was pleasant on the phone and appeared to enjoy his job and helping others have a positive experience. He represented Rocket Mortgage in an ...From the first phone call to the closing on my loan, Duane was professional, conscientious, and able to explain all necessary information to me with accuracy. He was quick to return calls and as a result we were able to close the loan in just over a week. He was pleasant on the phone and appeared to enjoy his job and helping others have a positive experience. He represented Rocket Mortgage in an excellent manner. I will highly recommend him to others looking to refinance or take out a mortgage of their own.Read MoreRead Less
Zedrick Barber
Zedrick Barber
551
i actually enjoyed working with him. he was personable yet professional. a great experience
Steven Elkin
Steven Elkin
551
I appreciate Duane’s knowledge and personable approach to guiding me through the process.
Aaron Bellwood
Aaron Bellwood
551
Duane was absolutely fantastic! He was incredibly friendly and knowledgable. He took me through all my options and made it very easy to understand. I felt very comfortable with my choices and the process itself coud not have been any easier
Darryl Wright
Darryl Wright
551
Rocket Mort. you have a versatile worker in Duane. He's a '10'. He could talk to me in 1950 English and did not need to computerize every message he sent me.. I am technically challenged in today's way of doing business on the computer and therefore, I could not follow thru on any computerized request for refinancing. He was the only person to help me thru this refinancing. I kept going back ...Rocket Mort. you have a versatile worker in Duane. He's a '10'. He could talk to me in 1950 English and did not need to computerize every message he sent me.. I am technically challenged in today's way of doing business on the computer and therefore, I could not follow thru on any computerized request for refinancing. He was the only person to help me thru this refinancing. I kept going back to him for help. All others couldn't understand that I did not understand. He cared and did not lie to me; like ALL the rest of you. I would do business w/him again in a heartbeat. But, I will never work w/Rocket mort. or your teams again. You LIED and did not care that I couldn't answer your e-mails. Duane is the BEST team worker that you have and you are very lucky to have him. Rocket Mort.--YOU have a problem and Duane is not part of the it. Duane, I wish you the best and take care. You have a friend in Elizabethton. Thank you Miriam RossRead MoreRead Less
Peter Karalis
Peter Karalis
551
Great to work with and helped me get a great deal!!
Jason Holder
Jason Holder
551
Duane is extremely knowledgeable, he was available at all times to answer any questions I had and he was an absolute pleasure to talk with over the phone. I have used him twice and if the situation arises I will call him for a 3rd time.
Kiel Pugh
Kiel Pugh
551
Duane was great! He made the process easy to understand and he walked us through what to expect the whole way through.
Habibos Kihel
Habibos Kihel
551
Duane is very nice agent , has very good service customer
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