Our experience with Rocket Mortgage began with a telephone conversation with Ed Lara. He took the time to explain and address concerns which, due to a difference in time zones, was way beyond his normal working hours. Even after we made the step to go with Rocket, and proceeded with the next step, Mr. Lara remained in contact, making sure the process was coming along smoothly. While I was very ...Our experience with Rocket Mortgage began with a telephone conversation with Ed Lara. He took the time to explain and address concerns which, due to a difference in time zones, was way beyond his normal working hours. Even after we made the step to go with Rocket, and proceeded with the next step, Mr. Lara remained in contact, making sure the process was coming along smoothly. While I was very pleased with the simple and easy to follow instructions provided by Rocket, I can honestly say our initial choice to go with the mortgage company was due to the considerate and helpful advice of out agent, Ed Lara.Read MoreRead Less
Dan Reed
Dan Reed
551
He was very helpful and was able to help me with my refi. I now have a 15 year mortgage with a lower interest rate. Ed kept in contact with me all the way through the process.
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