Ember Mahaffey

Cleveland, OH

NMLS 23162

Triple Crown Banker

Ember's Reviews

DuWayne Griepentrog
I am very impressed with Ember’s professionalism, thoroughness and relatability. I easily connected with her and she made the whole process go smoothly. She was reachable whenever you needed to ask a question and she kept me updated as the process moved along.
Steve McClave
We’ve worked with Ember twice, and couldn’t possibly recommend her more. She made the process simple and easy, and helped us get the best possible deal on our home. She was always clear and prompt with communication and helped us through the stress of the home buying process!
Julie Lancaster
She was the best I’ve ever worked with! Great communication and explained everything so clearly!! 10/10
Christina Schmoll
Could not be happier with the services provided by Ember! Her professionalism was outstanding! The quality of her work superior! She was always on top of everything in an expedited manner!
Shane Binkley
We were looking to consolidate our debt and looked at many options. Within 10 minutes of looking at Rocket Mortgage, I received a call from Ember. Ember was amazing. I explained what we were looking at doing and Ember immediately started looking into everything. She was extremely honest and upfront about everything. I expected a call back probably in a couple days, but within the hour Ember called...We were looking to consolidate our debt and looked at many options. Within 10 minutes of looking at Rocket Mortgage, I received a call from Ember. Ember was amazing. I explained what we were looking at doing and Ember immediately started looking into everything. She was extremely honest and upfront about everything. I expected a call back probably in a couple days, but within the hour Ember called and had everything laid out already. She explained everything in detail and answered any questions and concerns we had. Any questions or concerns that popped up throughout process, she was available within a short time to answer and reached out to me at every step to make sure the process was smooth and expedient. Anyone looking to go through Rocket mortgage would be crazy not to ask for Ember!Read MoreRead Less
Kellie Scott-Richetti
I know I’m a total type A personality. Half to do everything just right, and super high maintenance, with so many questions .

Ember is the most professional, knowledgeable, and supportive representative I have EVER had the pleasure to do business with.

She is definitely my number 1, and I’ll never work with anyone else again.
Cannot recommend her highly enough.

She has walked me through a process I ...I know I’m a total type A personality. Half to do everything just right, and super high maintenance, with so many questions .

Ember is the most professional, knowledgeable, and supportive representative I have EVER had the pleasure to do business with.

She is definitely my number 1, and I’ll never work with anyone else again.
Cannot recommend her highly enough.

She has walked me through a process I didn’t think I was even eligible for. Her approach is not pushy, she had me from hopeful to a happy ending. She literally helped me change my life.Read MoreRead Less
Michelle Paltrowitz
I called Rocket on a weekend expecting to just leave a message. I got Ember, a live person. She has been amazing. She goes above and beyond to communicate. I always felt I knew what my next steps were, no surprises. I really can’t thank her enough for all of her help in this journey.
Thank you Ember!!
Benjamin Lalich
Ember's knowledge and experience made this process very easy. Very organized and detailed. Always went the extra mile to make sure I understood before the next move. I found Ember to be honest, straightforward and trustworthy. I highly recommend her to anyone.
Louise Grafton-murray
I have to admit at seventy years old this was a scary experience! But I got lucky Ember was so patient and explained everything thoroughly to me. And even tho my loan is closed, she said if you have any questions don't hesitate to ask me.. I couldn't of found a better person to get me thru this, honest, patient and thorough, and we even sqeezed in some laughs .a special person I won't. Forget! ...I have to admit at seventy years old this was a scary experience! But I got lucky Ember was so patient and explained everything thoroughly to me. And even tho my loan is closed, she said if you have any questions don't hesitate to ask me.. I couldn't of found a better person to get me thru this, honest, patient and thorough, and we even sqeezed in some laughs .a special person I won't. Forget! Thanks for getting thu the process and easing my anxiety!Read MoreRead Less
Steven Raposo
I would like to thank Ember for helping me out with my refinance, if anyone is looking for loan options she is the one to speak to. If your feeling uneasy about the process or unsure in anyway, trust me don’t with ember your in great hands she will answer any question and give you honest answers, thank agsin