Florence Lucas

Cleveland, OH

NMLS 1901456

Executive Banker

Florence's Reviews

John Joiner
Florence, was vary informative throughout the whole process of purchasing our new house. She was vary pleasant and had a lot of great advice for us. I would definitely recommend her to anyone that I know or don’t know. Sincerely; John & Angela Joiner.
Meka Taylor
Florence was amazing! She was very easy to get in touch with and she was constantly working on my file! I had a few things to fix in order to get my loan approved and she was very hands on in letting me know exactly what was needed! She was amazing!
Arthur Johnson
It's always great to work with someone who's knowledgeable and passionate about their job and even more passionate about helping their customers. I thank you so much for all your assistance and your excellent customer service. Thank you for always going above and beyond each and every time I needed assistance. I know you have an extremely busy schedule, but I thank you again for always making ...It's always great to work with someone who's knowledgeable and passionate about their job and even more passionate about helping their customers. I thank you so much for all your assistance and your excellent customer service. Thank you for always going above and beyond each and every time I needed assistance. I know you have an extremely busy schedule, but I thank you again for always making me feel like I'm your only customer.Read MoreRead Less
Cindy Gleason-Morrison
Flo,
Was a God sent! She did exactly what she set out to do for us. Was in constant contact with us the Whole time.
Betsy Urich
Flo was a amazing person to work with! She was always there to answer any questions or concerns. I would recommend her to my family and friends! She was a lot of help with I needed something done. Thank you again for all you help!!
Christine Shircliff
Dear Fellow Borrowers:
May I offer you much encouragement to seek help from Florence. She was always ready with an answer to questions and dedicated to making the best deal for us. Florence was knowledgeable and always went the extra mile. God Bless and take care.
Ann Lee
Florence was always available to help me and whenever i needed to get in touch with her she responded back to me in a timely manner. Would highly recommend her for your mortgage needs!
Jeremie Estlock
Can I give her 10 stars, by far the best experience I've ever had when getting a mortgage loan. Florence is the best.
Sarah Jackson
Florence was the Best!!! I would highly recommend her to anybody. She was very helpful, friendly and patient with helping me with my loan. Even after running into an issue she was always available to answer any of my questions, and made sure everything worked out for us!
Josiah Martinson
Florence was extremely helpful and very attentive to our loan needs throughout the entire process! She was a joy to work with and made what would otherwise be a stressful process simple and stress free! I would highly recommend Florence for their lending needs!