George Petersmarck

Detroit, MI

NMLS 1418993

President's Club Banker

George's Reviews

Gregg Farlow
Stop deleting my review!

George Petersmarck helped us refinance our mortgage years ago and we had a great experience. When we moved, I was working with again because of the great experience. Note, he knew about my family and he shared with me things about what he was going through so I did not expect what was coming. In the middle of the process, he literally ghosted me. Blocked my calls and ...Stop deleting my review!

George Petersmarck helped us refinance our mortgage years ago and we had a great experience. When we moved, I was working with again because of the great experience. Note, he knew about my family and he shared with me things about what he was going through so I did not expect what was coming. In the middle of the process, he literally ghosted me. Blocked my calls and everything. This happened several years ago and still today, I'm blocked. I have NO idea why he did this. When I looked him up to try and do another mortgage, I thought I'd give it another try. This is when I found out that I'm still blocked (after 5 years or so). This was so unprofessional and uncalled for. I invite him to reach out to me to clear the air; then I might adjust this well deserved 1 star review.Read MoreRead Less
George Petersmarck
Reply from George Petersmarck:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you. I ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you. I understand that you spoke with our Client Relations team regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Eugene Cornacchia
George was awesome. He kept us informed all along the way. He answered any questions we had in plain English and was so helpful in getting us the best loan for our new townhouse. He stayed with up until we closed and then also reached out to us to see how things were going after we moved in. We are lifelong Rocket fans!
Jess Vallee-Vasquez
So accommodating and diligent. When ever we had a question, George would answer back very quickly, no matter the time of day. He is dependable and loves to get to know his clients personally, making it easy to talk to him through the entire process. Mortgages can be tricky, but George made it so easy and offered so many solutions to our problems. Just an absolute pleasure to work with. 10/10, 5 ...So accommodating and diligent. When ever we had a question, George would answer back very quickly, no matter the time of day. He is dependable and loves to get to know his clients personally, making it easy to talk to him through the entire process. Mortgages can be tricky, but George made it so easy and offered so many solutions to our problems. Just an absolute pleasure to work with. 10/10, 5 stars, 2 thumbs up.Read MoreRead Less
Jennifer Downes
George did a fantastic job with my loan! He is patient, helpful, knowledgeable and professional, all while being a pleasure to talk to. He worked late hours, returned calls on weekends and in general worked very hard to get my loan approved on a short deadline. I would highly recommend George!
Tony Petrillo
George is without a doubt the best banker we have ever dealt with. He was incredibly responsive (even on weekends!), informative, and never gave up on us while we were trying to buy in this incredibly crazy real estate market. No matter how many offers we made on different properties, he was always supportive and ready for the next attempt. He guided us through our first "On-Line" mortgage and ...George is without a doubt the best banker we have ever dealt with. He was incredibly responsive (even on weekends!), informative, and never gave up on us while we were trying to buy in this incredibly crazy real estate market. No matter how many offers we made on different properties, he was always supportive and ready for the next attempt. He guided us through our first "On-Line" mortgage and was there to answer every question... Thank you George and the entire Rocket Team.Read MoreRead Less
Elithia Stanfield
George was fantastic! He was always responsive, professional with a sense a humor, that I appreciated. He walked me through the Rocket Mortgage process and was able to answer all my questions. I really missed him when he passed me on to the next member of the Rocket Team.
Shelby Dopson
Working with George was amazing! He made this process so easy it almost seemed too good to be true! He was very professional and prompt! Had answers for any and everything I brought to him, I would recommend George to anyone!
Toni Blackford
George was very personable and professional. He worked a miracle and helped to close my home loan in 14 days when another Mortgage Company was telling me my loan was too small and jacked up the interest rates and fees. Thank you George! It was a pleasure working with you, you made it so easy!
Thomas Stansel
George has been unbelievably helpful during this process! He was always very responsive and very available for all of my questions and needs. I would absolutely recommend him to anyone!
Sandra Dsmama
George was wonderful to work with. He went out of his way to make sure we understood pricing options with comparisons, answered all our questions thoroughly, and applied zero sales pressure on us. He was super responsive throughout the entire process. We were a little nervous to go the "online" route but are so glad we did. Definitely recommend George & Rocket.