James Marcus

Detroit, MI

NMLS 1461244

Senior National Account Executive

James' Reviews

Tonya Davenport
James was very professional, prompt, courteous and helpful. He took care of all my needs and answered all of my questions. He was a great part of an easy and pleasant transaction with Rocket Mortgage. Greatly Appreciated!
Kim Titmas
For a limited computer literate person, James walked me step by step in downloading documents and other items needed. When called with questions he returned calls promptly no matter what time I called. He always was pleasant and very helpful.
Kathy Scheiblin
James has been great to work with -- a true pleasure. His professionalism is to be commended and his patience, incredible. He made what could be a stressful experience, not stressful at all. Thanks so very much James!
Raul Cardenas
Excellent customer service, cordial and solved my problem
Dave Ryan
Definitely connected with the right person when I called needing help. James was friendly, professional and really easy to work with. He knows his subject and efficiently worked through the process with me.

Thanks James for your support !!

Dave R.
Pat Petro
Thank you so much for your prompt attention to my loan and your team for all the work
they did.
Shaa Sj
he was a great customer service agent. he was clear , patient and very helpful to my grandmother and I..
Claudia Lieupo
Very helpful. Answered everything I needed. Handled quickly.
Marian Powers
Rocket Mortgage is quick. Was up late finishing paperwork on line.
Margaret Ake
I had an extremely positive experience with James. He was knowledgeable and took the time to answer all my questions. I will definitely recommend him to my family and friends.