Jenna Gould

NMLS 1787449

President's Club Banker

Jenna's Reviews

Lary Kirchenbauer
This is the 2nd time we've worked with Jenna. She is friendly, a very knowledgeable resource and a strong advocate for her clients. She left no stone unturned to uncover the optimum terms that met our needs, always with a gracious and thoughtful approach that sets a very high standard. If you're pursuing home financing, call her first.
Lisa Lee
Wow! What a treat it was to work with Jenna. I needed to do a refinance of my home following a divorce and had many hurdles ahead of me in the process, namely being a small business owner for less than 5 years. She was able to work with me and really took the time to help me get across those hurdles. She was so kind and generous with her time. She helped keep me on track despite my ADHD and a very...Wow! What a treat it was to work with Jenna. I needed to do a refinance of my home following a divorce and had many hurdles ahead of me in the process, namely being a small business owner for less than 5 years. She was able to work with me and really took the time to help me get across those hurdles. She was so kind and generous with her time. She helped keep me on track despite my ADHD and a very hectic life with many things going on. Something like a home purchase or refinance can make me feel stressed and overwhelmed and she always helped me stay on track and feel calmer about the process. I really cannot imagine working with anyone else and down the road I would absolutely seek her out again. She is gifted with communication and works so diligently to make things happen. 10 stars!!!Read MoreRead Less
Benjamin Weisman
If you end up working with Jenna, count yourself among the lucky ones. I had called Rocket on a whim to see about a refinance to accomplish a few financial goals. Within minutes my goals became Jenna's goals and she worked so hard to determine what the optimal approach would be. I never felt like she was "checking a box" or trying to push me in one direction or another. Rather she felt like a real...If you end up working with Jenna, count yourself among the lucky ones. I had called Rocket on a whim to see about a refinance to accomplish a few financial goals. Within minutes my goals became Jenna's goals and she worked so hard to determine what the optimal approach would be. I never felt like she was "checking a box" or trying to push me in one direction or another. Rather she felt like a real partner in figuring out what we should be doing. Once we hit on the right direction, she became a guide, advisor, consultant, reassurer etc... Whatever she sensed we needed to make the process as smooth, transparent and easy as possible. With each new question - or the potentials that were unlocked as the process went along - Jenna was a part of our team. Truly grateful to her and as long as she's at Rocket, we will be loyal customers. Thank you!Read MoreRead Less
Jim Killeen
Jenna was awesome. She was very responsive, diligent in all the details, followed up often and was just an absolute pleasure to work with.
Vanessa Pegram
Jenna was outstanding from beginning to end. She kept me abreast the entire time. She was always prompt when getting back to me regarding any questions. The process was seamless, we started 7/7/23 and set a closing date on 7/27/23.
Eric Sampson
Jenna was thorough, responsive, and incredibly easy to work with. She made the process clear and presented me with options that made sense. What few bumps in the road there were, Jenna navigated with ease. I will definitely recommend Jenna to friends and family.
John Schneider
Jenna worked hard into the evening as we were deciding on our source for our refinance. She answered all my questions and did a great job getting us the loan we wanted while providing excellent service!
Belinda M Monroe
I would like to think her for everything and getting the job done.
she listens and answer all my question and concerns.
Sarah Murphy
Jenna was very helpful, answered all of our questions and our refinance was completed very quickly!
Bob Gordon
Jenna was great! It could not have been easier to work with Jenna.

She was professional and accurate, answering various questions we had. While the loan closed within 30 days, it could have closed in 15-20 days if we had wanted. She and her team worked well and communicated with us every step of the way.

Thank you, Jenna!