Jenna Harbour

NMLS 2259154

President's Club Banker

Jenna's Reviews

Ann Vitale
I am still amazed at how quickly Jenna made my second mortgage happen. She is extremely knowledgeable and has outstanding customer service skills. we ran into a bit of a snag with my credit She connected me with a colleague who worked with me to get my credit score to exactly what I needed for a better rate. I would give Jenna 10 stars if I could
Patrick Rico
Working with Jenna made the whole process smooth, simple and most of all understandable. She was always there for any questions or concerns. Thank you Jenna!
John Butler
Can't say enough good about Jenna! Incredibly knowledgeable and amazingly efficient. I applied on a Friday and was approved by Tuesday of the next week! Great communication throughout the process. Would have closed within a week if the closing agent had an opening ... so it took 12 days to close - can you say "Rocket"?? Great job!
The Player
Jenna was very helpful !!! She was in the moment at phase of my loan.
Alan VerValin
Jenna was a pleasure to work with, no surprises, no glitches, smooth sailing. She needs a huge raise!
William Cirone
Very responsive when communicating, worked diligently to make changes, communicate needs and ensure that the process was smooth and easy. Highly recomended!
Tyrone Mcpherson
It was a pleasure to work with Jenna. Her Customer Service skills are exceptional. She was very helpful and knowledgeable. The entire process moved swiftly with no issues. I appreciate her service and assistance.
chuck irek
Working with Jenna was the primary reason for us to work with Rocket. Now she might have had an edge on the competition because we have been BIG ROCKET FANS ever since we Refinanced our home 10 years ago and dropped our rate from 7.5% to 3.25%. But it is more than the rate drop. Somehow everything that Rocket does seems to go smoothly and without confusion. It is our opinion that Jenna was ...Working with Jenna was the primary reason for us to work with Rocket. Now she might have had an edge on the competition because we have been BIG ROCKET FANS ever since we Refinanced our home 10 years ago and dropped our rate from 7.5% to 3.25%. But it is more than the rate drop. Somehow everything that Rocket does seems to go smoothly and without confusion. It is our opinion that Jenna was the Prime Mover (no pun intended) in this latest transaction. We were about to thank her ourselves but we are delighted to be able to say these things to a larger audience. Please thank her on our behalf.
Chuck and Patti Irek
Read MoreRead Less
Jan Romary
My experience with Jenna has been amazing! She has been the most personable banker I have ever dealt with through Rocket!
She is also knowledgable and her communication and problem-solving skills put my mind at rest over the process of applying for a home equity loan.
Many thanks, Jenna.
Ryan Whittington
Jenna was fantastic! Quick, knowledgeable and truly wanted to help. Highly recommend using her and Rocket!
Bret Clark
Working with Jenna was great! She is very knowledgeable and extremely easy to work with. She answered all my questions in a very timely manner and her follow-up on questions via email/text were answered quickly and accurately. She made me feel like she truly cared about me and my situation.
Cindy Quinzy
Jenna is fabulous. Very easy to work with. Very knowledgable. Was able to answer all my questions. Even follow-up questions via email/text were answered quickly and accurately.