I had contacted a competitor to start the initial process of a second mortgage. I then did my homework. when I realized I already had a loan with Rocket Mortgage. Contacted them and was assigned to Joe Frey. After discussing everything with him, I did not feel any pressure or pushing to sign with rocket. He answered all my questions, understood my concerns, and after that I decided to cease my ...I had contacted a competitor to start the initial process of a second mortgage. I then did my homework. when I realized I already had a loan with Rocket Mortgage. Contacted them and was assigned to Joe Frey. After discussing everything with him, I did not feel any pressure or pushing to sign with rocket. He answered all my questions, understood my concerns, and after that I decided to cease my relationship with the competitor and immediately started the process with rocket. Joe was able to beat the competitor rates and advised that I shouldn’t be surprised if they automatically come back with a much lower counter offer, which they did. They then came back with a second counter offer, even lower, which seemed too good to be true. Based on Joe’s professionalism, demeanor knowledge and his overall friendliness, I decided I’m staying with rocket and I am glad I did so. The process was smooth & quick with great communication. I highly recommend Joe Frey and rocket mortgage for any mortgage needsRead MoreRead Less
Sally Easterling
Sally Easterling
551
Working with Joe Frey is not only informative but professional and personal. After working with Joe I feel like I have a friend who wants what is best for me and helps me finding and accomplishing my goals.
Rocket Mortage is the only wat to buy a house!! S. Easterling
Jim Rumsey
Jim Rumsey
551
Joe was professional, prompt, and answered my questions with clarity. I've been through the home loan process several times and Joe set the bar for service. None better!
Jessica DeMari
Jessica DeMari
551
Joe worked hard to get me a great refinance deal on my home. I had a great experience and will recommend Joe and Rocket Mortgage to everyone! Thanks again!
Efren Bacani Jr
Efren Bacani Jr
551
Joes was very knowledgeable and not pushy like the other reps I got in contact with
Dave Webster
Dave Webster
551
Wow! after receiving numerous calls about refinancing Joe was the only one that was able to get me the lowest rate and best options on my decision to refinance.
lisa ensley
lisa ensley
551
Joe was helpful. When I a question he was there with the answer. The team helped me all the way through the process.
Lee Defendorf
Lee Defendorf
551
Joe was great, getting my ReFi done and allowing me to use the equity in my home to get out from under high interest credit card bills. I highly recommend Joe Frey and Rocket Mortgage.
Shaun Bryer
Shaun Bryer
551
Joe was the best! Highly Recommend
Justin Murad
Justin Murad
551
Joe is amazing! He has helped me out with my mortgage and refinance and went above and beyond and got me exactly what I was asking for. He is great and I recommend him to everyone!
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