Joseph Garcia

Phoenix, AZ

NMLS 1037446

Triple Crown Banker

Joseph's Reviews

Dorinda Nordsick
Joseph was good overall. He answered any questions I had and when he couldn't do the original loan I asked for he came up with an alternative. However, I asked in our first conversation if he guaranteed the payment he quoted and when I got my first estimate it was $400 more due to taxes and insurance. The more we moved forward the more loans they were paying off and the less I was getting back ...Joseph was good overall. He answered any questions I had and when he couldn't do the original loan I asked for he came up with an alternative. However, I asked in our first conversation if he guaranteed the payment he quoted and when I got my first estimate it was $400 more due to taxes and insurance. The more we moved forward the more loans they were paying off and the less I was getting back which was the original point of the loan, to get money back to put into fixing up our home.Read MoreRead Less
Joseph Garcia
Reply from Joseph Garcia:

Dear Dorinda,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted...Dear Dorinda,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Mike Leatherland
I found that Joseph was very professional at his job. He able to answer all my question of needs A very nice person to work with.
Rwc
Joseph Garcia was very helpful every step of the way. He always went the extra mile to assist, to help overcome any unexpected obstacles and to answer any questions. He made the process go as smoothly, quickly, and easily as possible.
Delia Monica Adefuin
Joseph Garcia is very professional and very knowledgeable on this real estate business. He made our refinancing a very smooth and stress free process. He goes an extra mile to assist us. Every items was explained In detailed. The timeline to close the loan was what was expected. The process was beyond our expectation. Thank you Joseph and the Team !!!
Edward kutas
Very helpful getting are needs in order, and always there to answer any questions, concerns and proceeding to get our goals complete.
Thanks Joseph
Sabrina Wright
Joseph was really great at helping us get our home refinanced! He answered all questions and was very patient during the whole process. He got us the best interest rate possible and really listened to our goals to help us achieve them. He helped us close on our refinance in 10 days, which is AWESOME! Thank you Joseph!
Polly Allen
He was great!!!! From start to finish, patient, knowledgeable, hard working, dedicated, caring, personable, and stayed on top and ahead of tasks that I had to do. My bank said I was too old. Not Joseph. Leah was great also!!!! Thank you Joseph, Leah, and Rocket Mortgage for relieving my stress and I will work hard to pay you back. Pauline.
Denise Anderson
Joseph is very personable and really cared about our needs. He was very patient in explaining things to us and always let us know what was needed next.
Joe Olscamp
Joseph worked with me through a very complex cash out refinance of my home when every single bank and credit union local to me said no. When I say he was on his game, every time I needed to provide another document, he was on the phone letting me know immediately to keep things moving along. His hard work and dedication allowed me to cash out the equity in my home to expand my business and quite ...Joseph worked with me through a very complex cash out refinance of my home when every single bank and credit union local to me said no. When I say he was on his game, every time I needed to provide another document, he was on the phone letting me know immediately to keep things moving along. His hard work and dedication allowed me to cash out the equity in my home to expand my business and quite literally quadruple that asset. I cannot rave enough about how kind and thorough he was throughout the process. If you happen to be looking for an agent to take care of you, look no further. You found him here.Read MoreRead Less
Chanel Smiley
Joseph was e cellent from start to finish. He explained everything to us all the while being so patient and I formative. He made us feel comfortable and excited to complete our refinance process. Definitely would recommend and had a wonderful experience.