Justin Flood

Detroit, MI

NMLS 2039203

Executive Banker

Justin's Reviews

Fred Larson
From the initial call through the closing, he was there to answer every question and resolve every problem. He was a pleasure to work with!
Janine Jacobs
Justin was very professional, knowledgeable and so down to earth! He helped me understand what was going on and answered my many questions!
Rosie thomas
Justin help me through every step of the way.
Tammy Moon
He was very responsive and courteous in my limited interactions with him during the underwriting process. I was more dissatisfied with the multiple times I was required to send documents regarding proof of my income. There was a lot of heavy lifting on my part, which is not a good experience.
Gloria Oliver
Justin walked us thru and it was very simple with his help and we give him A+.
Dennis Welch
If there were 10 stars, Justin would get a 10. He took my original phone call to Rocket; was encouraging from the very start (while still being realistic); kept me informed of the process; was super responsive; very knowledgeable; the list could go on and on and on.

It is the best customer service experience I have ever had from start to finish.
Darci StOnge
Very quick and efficient. Very pleased with this process
Kathy Lowe
very informative and helpful in putting together the refi.
Candy Wood
Justin was knowledgeable and very easy to work with.
Carlos Diaz
Justin is very attentive, very knowledgeable and efficient in his work.