Marc Molina

Phoenix, AZ

NMLS 1211848

President's Club Banker

Marc's Reviews

Debbie Malone
Marc was a big help not only in walking me through the process but also really explaining the differences of my options. No stupid questions just courteous explanations.
Thank you Marc! I will be referring him to others.
Carlos Hernandez
Marc was courteous, professional and knowledgeable.
Jackie Glover
Recently Marc expertly helped me with an equity finance. He was thoughtful, patient and professional. He explained the process clearly, and we had a successful outcome. Thank you, Marc.
Mike Gleaton
Marc was a great professional in guiding us through the loan application process. He is very knowledgeable, courteous and patience in dealing with our situation.
Tina Rae White
Marc was extremely helpful throughout the whole process. He made everything so easy. I was so confused with some of the documents and Marc just kept on saying I can help you with that. It was a very pleasant transaction thanks to Marc. If I had to do it again I would choose Marc every time.
Tina Swanson
Marc was on top of everything. Never felt rushed or hurried. Always kept us up to date and explained everything. If we had a question he had an answer. The whole process was so easy and quick.
Jerry Lessard
Our Refi process got hung up a couple times and Marc Molina rescued us and took care of the issue.
I feel that if it was not for Marc, our loan process would have been hung out to dry.I wish all the employees at Rocket Mortgage communicated as well as Marc Molina! This would go a long way to much better customer satisfaction. Thank you, Gerald A Lessard
Yin Lai
Marc was a pleasure to work with. He was very professional, helpful in answering all my questions, and did a fantastic job in helping me close on my mortgage.
Tami Auzston
Was unresponsive when called, won’t get the information when asked a question. We were left in the dark until someone else contacted us. This was by far the worst representative we’ve ever worked with at Rocket Mortgage. If we hadn’t had previously work with Rocket Mortgage we probably would have gone elsewhere due to this representative.
Marc Molina
Reply from Marc Molina:

Dear Tami,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted ...Dear Tami,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Stacie Fleischman
Marc was very knowledgeable, could answer our inquiries, and also helped us get the best rate for our refi. He was easy to get ahold of and very responsive.