Loved working with Marvin made the whole experience go by quick and easy
Christopher Lamberson
Christopher Lamberson
551
Very communicative and helpful, responding to my questions very quickly. Would have chooses to go with a different company if it wasn’t for his great customer service.
Lou Lauhon
Lou Lauhon
541
Marvin was great helping us refinance our house he was so knowledgeable through the whole process I was well informed of everything that was going on anytime I had a question he would call me direct he definitely deserves a five-star rating he's the greatest thanks you Marvin
Olivia Sanchez
Olivia Sanchez
551
Marvin was an exceptional person to work with. He checked on our status often and let us know even the minor changes that were made. He never made us feel like buying a house was a burden. He is also knowledgeable about what he does for a living. Any question we had, he had an answer and if he didn’t know, he would shoot us a quick email shortly after our phone call ended. He was very patient and ...Marvin was an exceptional person to work with. He checked on our status often and let us know even the minor changes that were made. He never made us feel like buying a house was a burden. He is also knowledgeable about what he does for a living. Any question we had, he had an answer and if he didn’t know, he would shoot us a quick email shortly after our phone call ended. He was very patient and very willing to help. He made himself available whenever we needed him which was greatly appreciated. We absolutely loved working with Marvin!Read MoreRead Less
Noah Guzmán
Noah Guzmán
551
Marvin was awesome from start to finish and updated me often during our 8 month ordeal (builder's fault, not Rocket's). He was always very professional and courteous even when I wasn't and that was very much appreciated.
Luis Huerta
Luis Huerta
551
Very responsive and efficiently walked us through all the process
Ron Hunter
Ron Hunter
541
Was pretty good he was helpful seems that he had alot on his hands and then they gave me to someone else
Robert Kizere
Robert Kizere
551
Be thankful that Marvin Rostran does not work for your competitor! I have purchased and sold many homes in my lifetime, so I know the difference between an office clerk and a Mortgage Banking Professional. Marvin was definitely the latter. Nothing slipped through his fingers or evaded his quick eye for details. I was assured of a call back when he stated to expect one. He always had an answer of ...Be thankful that Marvin Rostran does not work for your competitor! I have purchased and sold many homes in my lifetime, so I know the difference between an office clerk and a Mortgage Banking Professional. Marvin was definitely the latter. Nothing slipped through his fingers or evaded his quick eye for details. I was assured of a call back when he stated to expect one. He always had an answer of which we was well prepared, or if not he would research the correct answer before calling with inaccurate information. Marvin worked tirelessly even when he was ill, to the point that he had to take time off to get some much needed rest and healing time before coming back to work and working twice as hard as before he became ill. I never worried about any aspect of my home loan while it was in the capable hands of Marvin Rostran. We closed on time as he stated we would and it was such an effortless process, I barely knew we were working on a home loan until day of closing. That's the sign of a true professional. We have already started making improvements to the home and won't stop until it is uniquely ours! Once we finish with the new gourmet kitchen and 8' x 10' walk in pantry, Marvin might have to stop by for dinner one evening.Read MoreRead Less
Luis Hernandez
Luis Hernandez
551
Marvin was extremely helpful in the home loan process. He made me feel comfortable through this process and answered all my questions. If he didn’t have the answer he would find it and give me a call right back. He is the type of employee your company can be proud to have. Really personable guy and a total professional.
Connie Christenson
Connie Christenson
551
Marvin makes you feel at ease while your on pins and needles waiting for your loan results. Great Rep!
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