Matthew Sulaka

Detroit, MI

NMLS 2303049

Senior Banker

Matthew's Reviews

Brittany Risk
Matthew is a competent, thoughtful, and genuine professional. He took time to understand my mortgage needs, answered all my questions, and made the process quick and painless. He was incredibly responsive and timely. I would work with Matthew again and also recommend him to others who are looking for a personal, competent approach for their mortgage needs. Thank you, Matthew, for your efforts and ...Matthew is a competent, thoughtful, and genuine professional. He took time to understand my mortgage needs, answered all my questions, and made the process quick and painless. He was incredibly responsive and timely. I would work with Matthew again and also recommend him to others who are looking for a personal, competent approach for their mortgage needs. Thank you, Matthew, for your efforts and support. I truly appreciate it.Read MoreRead Less
Jerry W
At first, Matthew was enthusiastic, but every time I provided a document per his request or in the dashboard, he asked for another. Concurrently, my wife was engaged with the banker who helped us with others loans. Our loan was approved, we submitted an offer on the house, done. I notified Matthew we didn’t need him or RocketMortgage and he became pushy and rude. Rather than simply say ...At first, Matthew was enthusiastic, but every time I provided a document per his request or in the dashboard, he asked for another. Concurrently, my wife was engaged with the banker who helped us with others loans. Our loan was approved, we submitted an offer on the house, done. I notified Matthew we didn’t need him or RocketMortgage and he became pushy and rude. Rather than simply say congratulations and suggesting maybe we work together in the future, he demanded I tell him the terms of the loan continue to shop around. Work on your customer service, Matthew and do better. I will not work with him or Rocket again.Read MoreRead Less
Matthew Sulaka
Reply from Matthew Sulaka:

Hello, Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you.

We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at...Hello, Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you.

We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at 313-782-8714 if you would like to discuss this further.Read MoreRead Less

Dennis Boutorwick
Great experience working with Matt. I highly recommend him, made the process painless!
Christian Lancsa
What an unbelievable experience today with Matthew. I was applying for loan and Matthew made it so easy. He was competent, professional and genuinely sincere. The process from start to finish was painless and fun. If their was a 10 star button to press, he would’ve received 10.
Michael Roell
Right from the beginning I was happy that Matthew is the competent partner I was looking for to serve my banking needs. He was the professional with capability to satisfy my high standards. He knew my bar was sitting high & sometimes he had to answer harsh questions from my side. With his uplifting positive personality & professional knowledge he was able to satisfy my needs! He will do anything ...Right from the beginning I was happy that Matthew is the competent partner I was looking for to serve my banking needs. He was the professional with capability to satisfy my high standards. He knew my bar was sitting high & sometimes he had to answer harsh questions from my side. With his uplifting positive personality & professional knowledge he was able to satisfy my needs! He will do anything & everything to push you thru the process fulfilling your goal to purchase your dream property with the freedom of solid financing structure! I was able to contact him with any question almost 24/7. Thank you Matthew for your great support!!!Read MoreRead Less
Elijah Schleifer
Matthew, answered all my questions concerning my first mortgage. Matthew helped me gain a deeper understanding of where I stand in the housing market!