Maya Copper-Reynolds

Detroit, MI

NMLS 1742669

Senior Banking Support Consultant

Maya's Reviews

Harry Johnson
She was professional and very understanding about what i wanted, she explained in detail about everything and took time to listen to me. She is the reason i continue with the loan. I trusted her.
Eric Ferine
Maya was incredibly knowledgeable and helpful through this whole process. My situation was a complex one to say the least, that started almost 2 years ago, with 3 companies before Rocket and Rocket was the only one who made it happen. Not only happened, but in a very timely manner. Thank you Maya.
Kascey Malone
Maya was very good about reaching out to me and letting me know how my progress was in the loan process, and she was very helpful in helping me to understand the process. And most of all, the process was very fast with Maya's help.
Janice Guerrier
From my very first conversation with Maya, she jumped in with both feet and hit the ground running on my refi, she had answers to my questions and if she didn’t she got back to me expeditiously, I didn’t have to keep calling and waiting.
Joe Falatko
Maya, you were very friendly, knowledgeable, and made a complicated undertaking - simple. Thank you.
Yvens Itacy
Maya was super helpful guiding me to the refinance process! She took the time to answer all my questions and concerns. Thank you Maya!
Eugene Bowling
Maya is the best, she knows what she is doing and explains everything in detail if you have a problem she will fix it for you I think she should get the employee of the year! Love you Maya!
Michelle Brown
I wanted to say that Maya truthfully was the only one that worked at helping me with locating and figuring out what I needed to help make our refinance possible. Every one else I called back or asked questions of, they would either not call back, were unavailable or "checked out" before I could get any answers. This was a very stressful time for me and Maya would take the time to talk with me, ...I wanted to say that Maya truthfully was the only one that worked at helping me with locating and figuring out what I needed to help make our refinance possible. Every one else I called back or asked questions of, they would either not call back, were unavailable or "checked out" before I could get any answers. This was a very stressful time for me and Maya would take the time to talk with me, walk me through my questions and found resolutions to the issues we were having. This wouldn't have happened if it wasn't for her!! Thank you Maya!!Read MoreRead Less
Anthony Gilley
What " CAN"T " I say about Maya! She is the Bomb.com! SHE is the reason why my loan got approved. She is Very Knowledgeable, Thorough, Patient and Dedicated to doing EVERYTHING within Her Power to get your loan approved. Rocket Mortgage is Lucky to have her on their team. I am Soooooo Happy that she got assigned to my account because I can Honestly say that if she had not, I'd be starting ...What " CAN"T " I say about Maya! She is the Bomb.com! SHE is the reason why my loan got approved. She is Very Knowledgeable, Thorough, Patient and Dedicated to doing EVERYTHING within Her Power to get your loan approved. Rocket Mortgage is Lucky to have her on their team. I am Soooooo Happy that she got assigned to my account because I can Honestly say that if she had not, I'd be starting this Exhausting Process ALL OVER AGAIN with another company :( 5 Stars does NOT do her Justice. Keep up the Good Work Maya! You are Truly a Blessing :)Read MoreRead Less
Clifford Seibel
Working on a refinance during the pandemic and the number of applications due to the low rates was a challenge. However, Maya made things work, and kept the process as painless as possible.