Mica was truly wonderful, and easy to work with throughout the entirety of our Home Loan Refinancing process! She was always willing to go out of her way to ensure that my wife, and I were well informed, well taken care of, and especially satisfied with our customer service. Mica was also flawless in her ability to keep us up-to-date, and on track, in order so that we could close on our home loan ...Mica was truly wonderful, and easy to work with throughout the entirety of our Home Loan Refinancing process! She was always willing to go out of her way to ensure that my wife, and I were well informed, well taken care of, and especially satisfied with our customer service. Mica was also flawless in her ability to keep us up-to-date, and on track, in order so that we could close on our home loan at our pace. For her exceptional efforts, my wife Kelly, and I STRONGLY believe that Mica deserves the highest ratings for customer service! If there is one person at Rocket Mortgage that EVERY prospective Rocket Mortgage customer should reach out to first, it’s Mica! As proud Rocket Mortgage customers, we will certainly refer to you again in the future. Thank you so much again Mica, and we wish you a very Happy Holiday! ~ Davis FamilyRead MoreRead Less
Tina Smith Cramar
Tina Smith Cramar
551
Mica did a great job with our loan and was very professional. It was a quick process.
Wayne Stahl
Wayne Stahl
551
Great communications and she made everything easy to understand
David Carswell
David Carswell
551
Mica's excellent attitude and attention to get the deal done really helped in the refinance of my mortgage. I will definitely recommend her to my friends and work with her again in the future.
Laura Morse
Laura Morse
551
Wow!! And Amazing!! Above and Beyond the call of duty... A very rare treat in what they call customer service today...
Lori Chavez
Lori Chavez
551
Mica was extremely helpful, timely and professional when completing our home refinance! We would recommend her to all our friends and family!!!
Lorrie Geurds
Lorrie Geurds
551
Mica always stayed in contact with me, explained everything that was happening and what the next step would be. This is the 2nd time I've used Rocket Mortgage. The first time was a new loan and the second time a refi. I recommend Rocket Mortgage to everyone!
Jessica Rossman
Jessica Rossman
551
I'm a mortgage broker and I've been processing loans for the last 10 years. Because I was unable to process my own refinance, one of my contacts recommended Rocket Mortgage to help me with my refinance. The best part of Rocket Mortgage was that I was able to be assigned to MICA. Knowing the process inside and out, I can attest that MICA was very detail oriented and handled my loan ...I'm a mortgage broker and I've been processing loans for the last 10 years. Because I was unable to process my own refinance, one of my contacts recommended Rocket Mortgage to help me with my refinance. The best part of Rocket Mortgage was that I was able to be assigned to MICA. Knowing the process inside and out, I can attest that MICA was very detail oriented and handled my loan professionally and courteously throughout the entire process. She was always available through telephone and email (very important!), processed everything electronically and seamlessly, and kept me updated throughout the entire process. If you need a loan and are shopping around for rates, I would definitely give MICA a call. You'll get professional service and great rates. P.S. I have even tried to hire her away from Rocket Mortgage! Read MoreRead Less
Joseph Sr
Joseph Sr
551
Mica was great!!! She was there the hole time, from start to finish, night and day. She was a Pro.
Beverly Cable
Beverly Cable
551
Very helpful and always so friendly
Gladstone Simmons
Gladstone Simmons
551
It was a joy to work with Mica. She was well informed.
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