Mica was truly wonderful, and easy to work with throughout the entirety of our Home Loan Refinancing process! She was always willing to go out of her way to ensure that my wife, and I were well informed, well taken care of, and especially satisfied with our customer service. Mica was also flawless in her ability to keep us up-to-date, and on track, in order so that we could close on our home loan ...Mica was truly wonderful, and easy to work with throughout the entirety of our Home Loan Refinancing process! She was always willing to go out of her way to ensure that my wife, and I were well informed, well taken care of, and especially satisfied with our customer service. Mica was also flawless in her ability to keep us up-to-date, and on track, in order so that we could close on our home loan at our pace. For her exceptional efforts, my wife Kelly, and I STRONGLY believe that Mica deserves the highest ratings for customer service! If there is one person at Rocket Mortgage that EVERY prospective Rocket Mortgage customer should reach out to first, it’s Mica! As proud Rocket Mortgage customers, we will certainly refer to you again in the future. Thank you so much again Mica, and we wish you a very Happy Holiday! ~ Davis FamilyRead MoreRead Less
Joe Reading
Joe Reading
551
Mica was highly professional and always available throughout our mortgage refinance process. We're grateful for her help and would recommend her services highly.
Kristal Porter
Kristal Porter
551
Mica was amazing during the entire process.
Ross Boucher
Ross Boucher
551
Mica was great. She had the answers we needed. She returned phone calls in a timely manner. But best of all, she got us a wonderful deal.
Tonja Kerrin Robinson
Tonja Kerrin Robinson
551
My experience with Mica was very rewarding for the most part. When I first initiated contact with Rocket, Mica was the first person to talk to me about my (then) current situation and told me that she would do what she could to assist me.
When I told Mica what my goal was, she did an intake and asked if she could run my credentials and after an hour or so, it was determined that she was able to ...My experience with Mica was very rewarding for the most part. When I first initiated contact with Rocket, Mica was the first person to talk to me about my (then) current situation and told me that she would do what she could to assist me.
When I told Mica what my goal was, she did an intake and asked if she could run my credentials and after an hour or so, it was determined that she was able to help me. She actually helped me with restoring my confidence after such a bad divorce years ago that made me feel hopeless to the point that I felt that I could not have anything of sustenance in my name without him.
Mica, my experience with you was awesome and ever since you helped me, I feel like a kid again almost. I am a happy homeowner (again).
Mica is excellent to work with. Very professional. Answers your questions and directs you where you can find the answers.
Misty Ingram
Misty Ingram
551
Mica was amazing! From the first contact (which was really prompt) to closing Mica was efficient, knowledgeable and personable. These qualities demonstrated her commitment for amazing customer service in a profession that, in my experience, doesn’t seem to place much value on this. Mica is the main reason my experience with Rocket Mortgage was so great and why I’d recommend her and Rocket Mortgage...Mica was amazing! From the first contact (which was really prompt) to closing Mica was efficient, knowledgeable and personable. These qualities demonstrated her commitment for amazing customer service in a profession that, in my experience, doesn’t seem to place much value on this. Mica is the main reason my experience with Rocket Mortgage was so great and why I’d recommend her and Rocket Mortgage to others without hesitation.Read MoreRead Less
Gregory Marchand
Gregory Marchand
551
Very helpful with any questions or concerns that I had always willing to answer my questions
Stewart Mahiai Jr.
Stewart Mahiai Jr.
551
Mica was recommended to me by a coworker with great recommendations. She answered all my questions on the spot, whenever i had any and made herself available for whatever other questions I had. She worked very quickly to help me understand the process so that I can make any decisions. She worked so well with me that I recommended her to my family members and even my realtor who helped me find my ...Mica was recommended to me by a coworker with great recommendations. She answered all my questions on the spot, whenever i had any and made herself available for whatever other questions I had. She worked very quickly to help me understand the process so that I can make any decisions. She worked so well with me that I recommended her to my family members and even my realtor who helped me find my home.Read MoreRead Less
Theo Mahiai
Theo Mahiai
551
Mica was great. She explained the process thoroughly, she was upfront, answered any question I had through the entire process and was very open and friendly. Awesome experience. Highly recommended.
Janice Dillard
Janice Dillard
551
It was truly a pleasure working with Mica. She was just perfect! Her exceptional service was greatly appreciated. Job well done
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