Mica was truly wonderful, and easy to work with throughout the entirety of our Home Loan Refinancing process! She was always willing to go out of her way to ensure that my wife, and I were well informed, well taken care of, and especially satisfied with our customer service. Mica was also flawless in her ability to keep us up-to-date, and on track, in order so that we could close on our home loan ...Mica was truly wonderful, and easy to work with throughout the entirety of our Home Loan Refinancing process! She was always willing to go out of her way to ensure that my wife, and I were well informed, well taken care of, and especially satisfied with our customer service. Mica was also flawless in her ability to keep us up-to-date, and on track, in order so that we could close on our home loan at our pace. For her exceptional efforts, my wife Kelly, and I STRONGLY believe that Mica deserves the highest ratings for customer service! If there is one person at Rocket Mortgage that EVERY prospective Rocket Mortgage customer should reach out to first, it’s Mica! As proud Rocket Mortgage customers, we will certainly refer to you again in the future. Thank you so much again Mica, and we wish you a very Happy Holiday! ~ Davis FamilyRead MoreRead Less
Robert Gonzalez
Robert Gonzalez
551
Mica was a great help, real professional and easy to communicate with. She made this whole process stress free. I would highly recommend her to friends, family and anyone who's looking
Edwin Mangual
Edwin Mangual
551
Mica has assisted me through the loan process with her outmost knowledge and her great personality .very prompt in answering any questions that I had I felt very confident and comfortable through my loan process very straight forward and simply.no hesitations from Mica very attentive.
Chas Ford
Chas Ford
551
Mica was a great help in getting our VA loan . Very knowledgeable and friendly. Would deal with her again.
Therese Millis
Therese Millis
551
This was one of the quickest easiest refinances I have ever done. From Mica's work at the front to the signing at the back. Strongly recommend Mica and Rocket Mortgage.
Clarice Taylor
Clarice Taylor
551
Mica was very instrumental in the initial process of refinancing the loan. She was expedient and very thorough. Mica took me through the process in just a few hours. I appreciate the assistance and professionalism
Debbie Johnson
Debbie Johnson
551
"Mica is awesome, she keep me on track and informed me of all the documents that I would need to have for the refinance process. I appreciated her patience with me and it went very smoothly."
Rueben Tomas
Rueben Tomas
551
Mica was excellent ! She was sufficient. I had the best experience working with her for my refinance process.
James Eulitz
James Eulitz
551
Mica was great from the beginning to the end. All questions I had throughout the process where answered quickly, efficiently and professionally.
Penny Clark
Penny Clark
551
Our entire refinance experience was so easy with Mica’s help. She was very patient with us helped us understand each step. If we had to do it again, I would request her to go through it with. Good job!
Debbie Buchanan-Gaines
Debbie Buchanan-Gaines
551
Mica really gets the job done. She took the time to restructure my loan twice to get it the way I had in-mind. She went over all of the details and made sure I understood exactly what was going on. I love the Rocket Mortgage family and have been with them for years! I recommend Mica and the whole team!
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