Mica was truly wonderful, and easy to work with throughout the entirety of our Home Loan Refinancing process! She was always willing to go out of her way to ensure that my wife, and I were well informed, well taken care of, and especially satisfied with our customer service. Mica was also flawless in her ability to keep us up-to-date, and on track, in order so that we could close on our home loan ...Mica was truly wonderful, and easy to work with throughout the entirety of our Home Loan Refinancing process! She was always willing to go out of her way to ensure that my wife, and I were well informed, well taken care of, and especially satisfied with our customer service. Mica was also flawless in her ability to keep us up-to-date, and on track, in order so that we could close on our home loan at our pace. For her exceptional efforts, my wife Kelly, and I STRONGLY believe that Mica deserves the highest ratings for customer service! If there is one person at Rocket Mortgage that EVERY prospective Rocket Mortgage customer should reach out to first, it’s Mica! As proud Rocket Mortgage customers, we will certainly refer to you again in the future. Thank you so much again Mica, and we wish you a very Happy Holiday! ~ Davis FamilyRead MoreRead Less
Fred Boguth
Fred Boguth
551
Mica was great! She was very professional and right on point! Mica made the refi process painless and I would recommend her to anyone!
Caron Cantrell
Caron Cantrell
551
Mica was very professional while handling our refi loan. She was very helpful in explaining everything we needed to do to close our loan in a timely manner.
Wayno Tui
Wayno Tui
551
Mica made my dream come true by making this experience ez n stress free.
Robert White
Robert White
551
Mica was quick to respond to any questions and made the whole process very simple.
Sharon Beck
Sharon Beck
551
I worked with Mica on my first refinance and she was extremely helpful. She was able to walk me through any parts of the process that I had questions about. I was hesitant at first to do this, because i had recently become a widow and was not familiar with these things. She was with me through the whole process.
Sue Butler
Sue Butler
551
Mica was very efficient and competent doing our refi. Most of it was done by my husband and he still can't stop telling people how awesome it was to work with Rocket Mortgage (and Mica) on this. The process is streamlined and easy to do. All signing of papers (except at the end) were done online. Although I did not have the most contact with her, she was always friendly and easy to ask questions, ...Mica was very efficient and competent doing our refi. Most of it was done by my husband and he still can't stop telling people how awesome it was to work with Rocket Mortgage (and Mica) on this. The process is streamlined and easy to do. All signing of papers (except at the end) were done online. Although I did not have the most contact with her, she was always friendly and easy to ask questions, etc. Definitely recommend!Read MoreRead Less
Kevin Hawley
Kevin Hawley
551
Very helpful and very understanding in this trying time
Colleen Chupp
Colleen Chupp
551
Mica has been working with me for a little over a year. She's kind & compassionate. She knows her job & does it very well. She's a great person
Tim Butler
Tim Butler
551
Mica is the consummate professional. She responds quickly via telephone and e-mail, and she answers questions with thoughtful and thorough responses. Mica has helped to make the Rocket Mortgage lending process seamless and efficient. She guided us through the process with patience and expertise. There were no hassles, no excessive paperwork, no print-outs, no manual signatures, and no endless ...Mica is the consummate professional. She responds quickly via telephone and e-mail, and she answers questions with thoughtful and thorough responses. Mica has helped to make the Rocket Mortgage lending process seamless and efficient. She guided us through the process with patience and expertise. There were no hassles, no excessive paperwork, no print-outs, no manual signatures, and no endless back-and-forth faxing of garbled documents. Read MoreRead Less
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