Michael Buckles

NMLS 1894574

Senior Banker

Michael's Reviews

Iana Grysenko
they open without my permission Refinance application
and MortgageFirst - loan
Michael Buckles
Reply from Michael Buckles:

Dear Iana,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted ...
Dear Iana,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you. I understand that you spoke with our Client Relations team regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the future.
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Mary Martin
Mike has been super to work with! Very responsive and informative. He has made the process of buying our house a breeze!
Chris Morgan
I enjoyed working with Mike today as I am looking to purchase an additional investment property. Our primary mortgage is through Rocket and their team has the best service, so they are our ONLY call when looking at financing. Thank you Mike for your help today……much appreciated.
Florian Pulver
Mike was able to answer my questions and was very patient with me. I appreciate all the help he provided me.
Adam Topolnicki
Michael is an example of why I use Rocket Mortgage. My experience over the years has been excellent with Rocket Mortgage. Rocket Mortgage gets things done quickly and seamlessly. I co-signed this last home purchase with my daughter and her husband. It is not easy to get everyone qualified and all the contracts together. When they told me the closing date I thought that won't happen. It did happen ...Michael is an example of why I use Rocket Mortgage. My experience over the years has been excellent with Rocket Mortgage. Rocket Mortgage gets things done quickly and seamlessly. I co-signed this last home purchase with my daughter and her husband. It is not easy to get everyone qualified and all the contracts together. When they told me the closing date I thought that won't happen. It did happen within thirty days my daughter had the keys to the house. Everyone was happy! Thanks to the team at Rocket Mortgage.Read MoreRead Less
Chris Price
Michael made our mortgage journey seamless and stress free. Anytime I had a question he was quick to respond and was always proactive with keeping everything on track. I highly recommend him and his team.
Alexander Dorovskikh
It was a pleasure to work with Michael. The process was quick and seamless.
Jeff Laney
Mike was extremely knowledgeable and very helpful. The preapproval was quick and painless. He called us everyday to find out if we had made any progress in selecting a home. We would definitely send friends or family to him. Can't say enough positive things about him, truly a pleasure working with him.
Nilsa Lozada-Negron
Working with Michael was a pleasure. He was very knowledgeable and helpful in many aspects of the transition for our mortgage loan. Would definitely recommend him to my friends and family. Thank you Michael.
James Graham
Just like the other reviewers I will say that working with Michael has been great. He is very knowledgeable and was quick to make phone calls. He definitely went above and beyond.