Murad was great and very timely, but I was handed off to other members of the team who were rude, slow to respond and seemed to find humor in not answering questions for my family. Numerous communication breakdowns made this process one I hope not to repeat.
Martha Evans
Martha Evans
551
Its so nice to do business with someone that knows the product they are selling. thank you & I would refer all my friends & family to you,
Sami Elayan
Sami Elayan
551
Murad was always available when we had questions and made sure we understood what was happening during every step of the process. We appreciate the professionalism!
Jeff Hackert
Jeff Hackert
551
He never quit working to provide a solution to my refinancing needs. Would recommend him to anyone for future opportunities.
Scott Scaramuzzino
Scott Scaramuzzino
551
Murad was great through the entire mortgage process. Very professional and knowledgeable!
Brynda Wolf
Brynda Wolf
551
Murad is awesome! He's knowledgeable, professional, and dedicated to getting the job done.
Stephen Cato
Stephen Cato
551
Murad kept me on task. Never did a loan/refi totally online before - a lot to learn about uploading records... Because of the specific download software to open tax information for RocketMort., I had to copy over 100 pages and then upload them... Not fun.
Joy Merder
Joy Merder
551
he spent lots of time with me to satisfy my needs.
Greg Wilson
Greg Wilson
551
Murad is very knowledgeable, and accommodating to our particular needs for our mortgage refinance. He very clearly detailed each form so we understood what we were filling out. The whole process which even though we did online because of our Covid environment was smooth flowing as though we were in-person. We highly credit Murad for his work with us. He is a valuable asset to Rocket Mortgage.
...Murad is very knowledgeable, and accommodating to our particular needs for our mortgage refinance. He very clearly detailed each form so we understood what we were filling out. The whole process which even though we did online because of our Covid environment was smooth flowing as though we were in-person. We highly credit Murad for his work with us. He is a valuable asset to Rocket Mortgage.