Nino Genna

Detroit, MI

NMLS 2376223

Executive Banker

Nino's Reviews

Thoko Obisanya
I had an excellent experience working with Nino during my recent loan application, and I cannot say enough good things about the service he provided. From the very beginning, Nino was extremely knowledgeable, professional, patient and genuinely helpful. He clearly knew exactly what he was doing and took the time to explain everything to me in a way that was easy to understand. I never felt rushed ...I had an excellent experience working with Nino during my recent loan application, and I cannot say enough good things about the service he provided. From the very beginning, Nino was extremely knowledgeable, professional, patient and genuinely helpful. He clearly knew exactly what he was doing and took the time to explain everything to me in a way that was easy to understand. I never felt rushed or Precious, and I truly appreciated how carefully he listened to my questions and concerns. Nino also offered several helpful suggestions that made the process easier and gave me confidence that I was making the right decision. His expertise, patience and attention to detail made what could’ve been a stressful process feel straightforward and comfortable. Exceptional customer service like this makes a lasting impression. Because of my experience with Nino, I would absolutely recommend Rocket Mortgage to others in my family and friends. He is a tremendous asset to Rocket Mortgage finance, and I sincerely appreciate all the help and guidance he provided throughout the process. Thank you Nino for going above and beyond. You did an outstanding job.Read MoreRead Less
Denise Cooper
I would like to thank Nino for such great customer service. I was on the fence about refinancing my home, but after explaining my situation, he explained to me how it would be in my best interest to refinance. I would definitely refer him to anyone who I know that’s in need of the services you provide. Thanks again!
Tamma Dotson
I had a very positive experience working with Nino at Rocket Mortgage. Although I'm not able to move forward with the loan at this time due to my current circumstances, Nino was professional, knowledgeable, and patient throughout the process.
He took the time to answer all of my questions, explained my options clearly, and never made me feel pressured. What stood out most was that he offered to ...I had a very positive experience working with Nino at Rocket Mortgage. Although I'm not able to move forward with the loan at this time due to my current circumstances, Nino was professional, knowledgeable, and patient throughout the process.
He took the time to answer all of my questions, explained my options clearly, and never made me feel pressured. What stood out most was that he offered to continue assisting me in the future whenever I'm ready to move forward. That level of customer service and genuine willingness to help gave me confidence that I'll be in good hands when the time is right.Read MoreRead Less
Marcy Wofford
Nino made the loan process so smooth and seamless for us. He was easy to work with and always ready to assist with any questions along the way. Best customer service and care for our family’s financial needs.
kelly senn
Nino was very knowledgeable and easy to work with. Whenever I had a question he was quick to respond
Ronan Bocherel
5 stars experience. From A-to-Z, Nino never onced drop the ball. Excellent, fast and smooth experience!