Olivia Smith

Cleveland, OH

NMLS 1437471

Triple Crown Banker

Olivia's Reviews

KNnAwLeDGe PS4
Olivia made everything go smooth she was a pleasure to work with.
Julio Benavides
Olivia was great to work with. She explained everything thoroughly, took her time with my questions, and if she didn’t have an answer, she would get one for me. She was easy to get a hold of if anything came up. All in all, if I ever needed another home loan, I will reach out to Olivia first.
Steve Francis
I soon found that working with Rocket Mortgage and my representative was a non-stressful , pleasant experience. Every time I had a question or a concern, it was answered professionally and timely, putting me at ease throughout the entire process. I am old, and old school and certainly not very tech savvy, and there were a couple times Olivia walked me through the computer task and did so with a ...I soon found that working with Rocket Mortgage and my representative was a non-stressful , pleasant experience. Every time I had a question or a concern, it was answered professionally and timely, putting me at ease throughout the entire process. I am old, and old school and certainly not very tech savvy, and there were a couple times Olivia walked me through the computer task and did so with a positive attitude always making feel comfortable and never made me feel as if I was asking to many questions or being a bother. The experience from the first call to my closing was a smooth process.Read MoreRead Less
sandra holgado
Is was awesome to work with Olivia, she kept on top of everything, kept me informed. I couldn’t have ask for a better person to work with.
Gregory Ifill
Olivia made everything so easy for myself and my wife. She was extremely professional and patient with all of our many questions. I didn’t think refinancing was going to be such a pleasant experience, thanks again Olivia.
Patrick Nestor
Absolutely fantastic customer service.
No hard sell, just a very warm intro to what Rocket Mortgage can offer and the steps involved in getting a home equity loan.
Wendy Luther
Olivia is amazing, knowledgeable and very pleasant. She made our refinance so easy and quick. She answered all my questions quickly and she is always cheerful and pleasant. Her level of customer support is above and beyond. Thank you so very much Olivia.
Anna Woodruff
Olivia is superb! She was attentive, personable, professional, responsive, and worked above and beyond to help me attain a much needed home refinance. Stellar customer support! Highly recommend her! Thanks Olivia!
Robert Stevens
Olivia was amazing to work with. She explained everything very well. She did everything in her power to make our loan happen.
Tooba Sammee
It was nice to work with Olivia. She resolved my issues quickly and get to lowest interest rate.