Paige Konen

Detroit, MI

NMLS 2040121

Executive Banker

Paige's Reviews

Shane Smith
Paige was awesome to work with. She was honest and personable. She came up with good solutions and was not pushy about selling her products. When talking to her, it felt like I was talking to a friend. Thank you Paige!
Makayla Arevalos
Paige helped my parents with their mortgage, and they couldn’t have been happier. She was incredibly attentive to every detail, communicated clearly, and made the entire process smooth and stress-free for them. I highly recommend her!
David Tomayko
Terrible experience. I worked with Paige Konen. At first she assured me she would be there every step of the way. Once I signed the application. I could barely get a question answered. Once they get you, you're an afterthought.
Then one day I get a text that someone else is in charge of my loan. Not from Paige though. I had no idea If it's a scam or not. It wasn't, Paige failed to tell me someone...Terrible experience. I worked with Paige Konen. At first she assured me she would be there every step of the way. Once I signed the application. I could barely get a question answered. Once they get you, you're an afterthought.
Then one day I get a text that someone else is in charge of my loan. Not from Paige though. I had no idea If it's a scam or not. It wasn't, Paige failed to tell me someone else would be handling everything. She still told me she was the main point of contact and in charge. Yet she didn't relay any info to this new lady on the loan.

I got sick of it and on June 5th I told her to "Withdraw my Loan application". Then I kept getting calls and emails about my loan. I finally replied to tell them I told Paige over a week ago to cancel it. It was June 13th before they even knew I was done with them. She never did a thing. Once Rocket CS new they reached out to Paige. No response from her. The other lady texted me and said she was in charge of the loan and did I want to cancel.

Paige told me several times she was! I would stay away from Rocket. Especially if Paige Konen has anything to do with it.Read MoreRead Less
Paige Konen
Reply from Paige Konen:

Dear David,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the...Dear David,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and structure, while our processing team will assist you with the underwriting requirements as the loan progresses. Please let me know if there is anything, I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Roberta Bell
Paige was wonderful Shannon unfortunately your title department could use some advice in following thru in a timely manner. She doesn’t stay on top of things and lets things ride until you call her several times
Dean Brown
Paige provided exceptional service with professionalism and expertise. She demonstrated extensive knowledge and took a consultative approach, helping us find the ideal loan program to meet our needs rather than simply selling us one. Paige listened carefully to our goals and tailored a loan solution accordingly. In an era where people are often too busy, she stood out as more than just a service ...Paige provided exceptional service with professionalism and expertise. She demonstrated extensive knowledge and took a consultative approach, helping us find the ideal loan program to meet our needs rather than simply selling us one. Paige listened carefully to our goals and tailored a loan solution accordingly. In an era where people are often too busy, she stood out as more than just a service representative; she acted as a true financial advisor, offering guidance beyond our expectations.Read MoreRead Less
David Graves
Paige was super on my loan. Very helpful, I have been in Real Estate for over 20yrs. I would put her and Rocket in my top 5. Very smooth and easy process.
Thanks, I have already been recommending you.
Joe Nelson
We recently refinanced our cabin with Rocket Mortgage, and working with Paige was a pleasure from start to finish. She was persistent and dedicated, guiding us through multiple rounds of discussions before we locked in the best rate. Paige went above and beyond, coordinating discounts with her supervisor and ensuring the entire process was smooth and stress-free. Her work ethic and attention to ...We recently refinanced our cabin with Rocket Mortgage, and working with Paige was a pleasure from start to finish. She was persistent and dedicated, guiding us through multiple rounds of discussions before we locked in the best rate. Paige went above and beyond, coordinating discounts with her supervisor and ensuring the entire process was smooth and stress-free. Her work ethic and attention to detail made this a five-star experience. Highly recommend!Read MoreRead Less
Jeffrey Kelley
Paige was a pleasure to work with. She followed up on all parts for the application thru closing.
The entire process with Rocket was simple and easy to follow.
Heather Wright
Paige did a great job getting me started with the process and ensuring me it would be quick and painless. She was correct!
Terrell Hamilton
Paige was absolutely amazing & patient very personable. Paige helped me refinance my home making the process as easy as possible & guiding me along the way.
Jamie Bryans
She was great to work with and would always get us the answers we needed in a very quick fashion would highly recommend working with her again if we needed to.
Katrina Capote
Super helpful! Very knowledgeable and patient with our many questions and changes.