Reply from Rachel White:
Dear Stephen,
Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. Since this review was posted, I understand you spoke with the Director ...Dear Stephen,
Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. Since this review was posted, I understand you spoke with the Director of Mortgage Banking about your frustrations, he has withdrawn your profile, and opted out your contact information. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less