Reed Jones

Phoenix, AZ

NMLS 1763061

President's Club Banker

Reed's Reviews

Garrett Ide
Working with Reed was a wonderful experience. He was open, available and transparent about the process and status of our loan. He was very responsive to questions, even over the weekend, providing answers and proposed solutions. He gave answers in a simple and understandable form providing greater detail as needed. He ensured that the loan met our needs and desires, within the constraints of ...Working with Reed was a wonderful experience. He was open, available and transparent about the process and status of our loan. He was very responsive to questions, even over the weekend, providing answers and proposed solutions. He gave answers in a simple and understandable form providing greater detail as needed. He ensured that the loan met our needs and desires, within the constraints of the law and fiscal responsibility, acting as a go-between with the underwriting team to get both sides to closing. I would be delighted to work with him again.Read MoreRead Less
Deb Comey
Reed was easy to work with, very knowledgeable and helped the loan process go through seamlessly. Signed documents two-weeks after applying. Loan funded three working days after. Will be recommending Rocket mortgage!
Erin Amburgey
Reed was very knowledgeable and personable! He stayed in contact with us the entire process and was happy to answer questions.
Lynn Tetrick
Reed was wonderful to work with. Patient, knowledgeable with a great sense of humor (much appreciated the sense of humor). Always available and I/we never felt like we couldn't contact him anytime. The process and all the other members of the team we came into contact with created a positive experience. We will for sure be return customers if there is a need in the future.
Mindy Kelsay
Had a great experience with Rocket mortgage and will recommend them to friends and family.
BigC3103
Friendly, professional, courteous and understanding, Reed was a pleasure to work with. During a chaotic time for me financially, he treated me with respect and helped me to arrange the financing I needed. Top of my list for any future mortgage needs, thanks Reed!
Shoshana Johnson
Helped me through a tough process. I’m appreciative of his guidance.
Scott Landers
Very helpful knowledgeable and made sure I had what I needed and understood everything as we went
George Germain
Reed was outstanding. It was almost a disappointment when the loan closed as I knew I would not be communicating with him anymore. He was pleasant, humorous, and available. I heard from him during times that I would say are typically out of bounds for work-related business.

If I ever need mortgage assistance again I will specifically try and work with Reed.
Kayla Denise
Reed was so kind and enjoyable to work with during my refinance. He made the process as easy as possible for me. He was prompt, informative and understanding.