Ryan Craven

NMLS 1013215

Executive Banker

Ryan's Reviews

David Scular
Dragged their feet on the closing which still has not happened. They lost and misplaced papers at no fault of ours and now we are likely getting dinged for a late payment to our previous mortgage company. Lesson learned.
Ryan Craven
Reply from Ryan Craven:

Dear David,

Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client ...Dear David,

Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at 313-373-0821 if you would like to discuss this further.Read MoreRead Less

Quincy Larnsby
Ryan is a consummate professional. I had so many questions and he answered each one with patience and grace. I’m certain I reached out at all hours and he was prompt and knowledgeable. I’m glad I connected with Ryan for my first refinance experience.
ron hugo
Ryan was a real professional, extremely helpful even when I contacted him with a question and he wasn't even in the office, he called me back from home. I was really grateful for all his assistance.
Terry Morgan
I was right about to refinance with another company then Ryan called me and I immediately changed my mind.Ryan was very professional and extremely helpful.He was there for us every step of the way keeping us informed and up to date on everything.
Tommy Manfredi
Patient, but attentive. Professional service without being pushy. The deciding factor in why I went with Rocket.
Suzanne Michelony
Ryan absolutely made my loan go through smoothly and effortlessly. He's informative and ensures that each step of the loan process is communicated thoroughly. A credit to Rocket Mortgage.
Gratefully,
Suzanne Michelony
Steven Hearn
Ryan is a good representive for Rocket Mortage and we totally grateful to have Ryan helping every step of the way. It wouldn't have been possible without him. Thank's again, Sincerely, Stella & Steven Hearn
Jimmy Ye
Ryan is really professional and very willing to help. I haven’t met anybody better in this business.
Carolyn Smith
Ryan Craven was wonderful. He explained things well and any time I had a problem, he was ready and willing to help. He always got the job done. I am grateful he was my account manager or whatever his title is. He was polite and patient. A
Jim Palson
Ryan was Great. Went over many options to fit my needs and was Quick to get me to closing

Jim P