Reply from Scott Ciborowski:
Dear Carolyn,
I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you or if I could have better assisted you. It was not my intent to leave you feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will...Dear Carolyn,
I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you or if I could have better assisted you. It was not my intent to leave you feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less