Shane Kelly

Detroit, MI

NMLS 1211996

Triple Crown Banker

Shane's Reviews

Kalie Elizabeth
I was pre-approved with Rocket Mortgage, but as a first time home buyer, wanted to shop other lenders and compare. When telling Shane I did not want to go with Rocket, he proceeded to be condescending and then insulted me. Incredibly rude and would not recommend.
Shane Kelly
Reply from Shane Kelly:

Hello, Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you.

We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at...Hello, Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you.

We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at 313-782-8714 if you would like to discuss this further.Read MoreRead Less

Andy Daughtrey
Shane was very knowledgeable and kept me on the path to owning a home! He was also very patient with me as I had questions.
Blank5729
Shane exceeded my expectations. He worked hard to get me approved for a loan. I can’t thank him enough.
Michelle Rodriguez
Shane was absolutely amazing. He was helpful knowledgeable and kind. I had a great experience with his help! Thank you!!!
Andrea Caldwell
Fantastic! Responsive! Knowledgeable! Friendly! Professional! I had a great experience with Shane and would highly recommend him to others. Thanks for everything Shane!
Aubrey Long
Shane was very helpful and also prompt with calling and responding back, He is very professional and made my house buying experience so easy thanks to him and the whole rocket team
Jessica Hernandez
Shane was great to work with, he was very knowledgeable and guided us through obtaining a mortgage after a few rough years we had financially. He’s very quick to respond and will always find an answer!’ I highly recommend working with him for your loan needs!!
Kathy Scheunemann
Shane was very professional and extremely helpful in the process.
Jill Kay
Shane was so helpful and very responsive. He answered my questions quickly, even when I messaged at an unreasonable time!!
Gazalla Mistry
Shane, did an excellent job walking me through the loan mortgage application process. I had an approval letter with days of applying! Thanks again Shane