Shane Roring

Detroit, MI

NMLS 1472903

Triple Crown Banker

Shane's Reviews

Patty Nelson Paxton
Nothing but problems for my daughter. He ghosted her for weeks. Lied persistently, saying steps were completed, but they were not. (For example, saying they were ready to close, yet he never sent the paperwork to the title company, saying he tried to get documents from a lawyer, yet her realtor had to do it, etc. When my daughter called to have someone intervene because he lied about the ...Nothing but problems for my daughter. He ghosted her for weeks. Lied persistently, saying steps were completed, but they were not. (For example, saying they were ready to close, yet he never sent the paperwork to the title company, saying he tried to get documents from a lawyer, yet her realtor had to do it, etc. When my daughter called to have someone intervene because he lied about the processing time (he was not working on it and was out of town), he retaliated and was petty. She missed the closing date due to his negligence. I like Rocket Mortgage, but absolutely avoid this guy. O have personally closed several loans with Rocket without issue, so it is just this guy that is the issue and not the company.Read MoreRead Less
Shane Roring
Reply from Shane Roring:

Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach out to Client Relations at 313-373-4576...Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach out to Client Relations at 313-373-4576 if you would like to discuss this further.Read MoreRead Less

Josh Reive
Shane is not only great to work with on a personal level. But he works very hard for you and your family to get the best rates possible. Super informative and knows his stuff. Thanks Shane!
Julie Harding
Shane is a dedicated specialist who exceeded our expectations during our home buying experience. Having Shane as our mortgage banker gave us a competitive advantage over other buyers in this fast-paced housing market. I highly recommend working with Shane for your home financing needs.
Julie Shanley
Shane was very responsive with answers to our questions and completed all the steps of the process in a timely manner. Thanks!
Christopher Blenman
Shane was amazing to work with. Extremely knowledgeable, easy to get a hold of, and responsive. My only issue is that I can’t give him 6 stars.
Brian Mock
Shane was great to deal with. Very knowledgeable when it comes to mortgages.
Dennis Thompson
Shane has great customer service and a very pleasant attitude and a joy to work with.
Rachel Locklair
Shane was great, always helpful and responsive. Took the time to answer questions and give explanations when needed.
Micah Matias
Shane was very helpful with the entire process.
Dane Nicholas
I will recommend Shane to all of my friends and family. Very knowledgeable and delivered on everything we discussed. Great follow-up, even after the mortgage was completed.