Shawn Jones

Detroit, MI

NMLS 1332853

President's Club Banker

Shawn's Reviews

Gerry Werhan
We reached out to Rocket during the last week of January to inquire about obtaining a HELOC. Shawn engaged with us immediately and we completed the application on February 5. We closed on our line of credit on FEBRUARY 24!! He and his colleagues and vendors moved swiftly, courteously and knowledgeably to get our application approved and the appraisal of our property completed in 19 days. We were ...We reached out to Rocket during the last week of January to inquire about obtaining a HELOC. Shawn engaged with us immediately and we completed the application on February 5. We closed on our line of credit on FEBRUARY 24!! He and his colleagues and vendors moved swiftly, courteously and knowledgeably to get our application approved and the appraisal of our property completed in 19 days. We were kept in the loop by phone, email and website account page updates every step of the way with timely and professional communications. Rocket has its "ship" together systems-wise, and most importantly, PEOPLE-WISE! Many were involved, but Shawn was the mover and shaker, and a complete pleasure to work with.

We are grateful!Read MoreRead Less
Walter Tizura
I found Shawn a delight to work with. He was knowledgeable and led me through the process easily.
Kelly O
Shawn was efficient and knowledgeable in the processes to obtain my loan. He answered all my questions in a professional manner and took the time to ensure I completely understood the process.

Thank you, Shawn.
Paula Coffee
Shawn was efficient, fast, and very knowledgeable in my home line of credit. He responded to all of my emails and text messages quickly, and made this whole process seem effortless. I would highly recommend Shawn to anyone looking to purchase or refinance their house! Thank you so much, Shawn, for your professionalism. Merry
Christmas! Paula
Carla Tondi
Shawn went up and beyond to help me with my mortgage . He was a pleasure to work with and would gladly refer him to friends and family
Don Johnson
Shawn is a true professional. I appreciate working with him. Thanks Shawn.
Christine Rolenaitis
Awesome experience with Shawn! Extremely professional and knowledgeable. I would recommend anyone needing a loan to go through Rocket Mortgage! The entire loan team are wonderful!
Melody Taylor
Shawn is knowledgeable, professional and extremely patient while working someone through the loan process.
Jaxen Pollock
Great customer experience, helped make thehome buying process understandable and always answered all my question and concerns!! 5stars
Mike Miller
Best buying experience I had. Very knowledgeable and helpful with all me questions and needs.