Steven Sakar

Phoenix, AZ

NMLS 2292453

Senior Banker

Steven's Reviews

Misty Kwiatkowski
Communicated very well, very pleasant and always asked if I had a question to give him a call!!
Kim Morris
From the first conversation with Steve, he was very thorough and made sure we had everything turned in we needed to begin the mortgage refinace process. This made the process so much easier!! We had conditional approval within hours and from there, we completed all tasks required on the portal. We are now just awaiting a closing date! Steve has been very knowledgeable and so very helpful ...From the first conversation with Steve, he was very thorough and made sure we had everything turned in we needed to begin the mortgage refinace process. This made the process so much easier!! We had conditional approval within hours and from there, we completed all tasks required on the portal. We are now just awaiting a closing date! Steve has been very knowledgeable and so very helpful throughout the process. I appreciate he would always check in with us to make sure we didn't have questions or concerns. Highly recommend Steve to handle you loan needs!!!Read MoreRead Less
Cindy Benac
Steven was great getting our information but after that when we had questions he had a very testy attitude to the point my husband had to say something. Information throughout the system never matched. APR changed even after signed documents, trying to get the credit for appraisal as promised oh yea we got it but he raised the APR to get it back. He reminds me of a used car sales man. We said we ...Steven was great getting our information but after that when we had questions he had a very testy attitude to the point my husband had to say something. Information throughout the system never matched. APR changed even after signed documents, trying to get the credit for appraisal as promised oh yea we got it but he raised the APR to get it back. He reminds me of a used car sales man. We said we were both military retired he said thanks for your service but never offered the military discount program. Sorry I have had 7 homes never had the aggressive behavior as we had with him. He is not polite except gaining the loan after that good luck with his tone! Rocket processed quickly in one month that's about all I can say. Respectfully Tony and CindyRead MoreRead Less
Steven Sakar
Reply from Steven Sakar:

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and ...Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and structure, while our processing team will assist you with the underwriting requirements as the loan progresses. Please let me know if there is anything, I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Ed batis
Steven at Rocket Mortgage was up front honest, and very thoroughl with explanation of the loan process. Transactions and all the staff were courteous and transaction very smooth. Thanks for everything.
Roberta Witkowski
Steven was very attentive to us from the start. Also very helpful to us in explaining and working with us filling out the papers to apply for our refinancing loan.
We appreciate his help in our situation all the way through to the finish.
David and Roberta Witkowski