Tyler was amazing to work with! He was responsive, knowledgeable, and professional. He made the entire process so painless! Highly recommend and would want to work with him again!!
Juan C Disla
Juan C Disla
551
Mr. Tyler has excellent customer service. He was efficient and very helpful. Thanks for your outstanding service..
Brenda Harvey
Brenda Harvey
551
Tyler was wonderful to work with. He was very knowledgeable. I’m so glad he was assigned to my account.
Teddilynn Greene
Teddilynn Greene
551
Tyler was a pleasure to work with; he was extremely personable and helped answer any and all questions with simple and understandable explanations. He also did a great job in following up to make sure everything was running smoothly throughout the refinancing process. Highly recommend!!
FJ Sylva
FJ Sylva
551
Tyler was a joy to work with. He was extremely helpful in helping me understand all the options available for my mortgage. Highly recommended 👏 💯 🙌 👍
John Van Haaren
John Van Haaren
551
Tyler was very good at setting things up and explained what we needed to take care of on our end. Was very helpful and understanding. We asked some deep questions because of all of the things going on in the world right now. He was more than happy to answer our questions and concerns.
Arlene Wagschal
Arlene Wagschal
551
Tyler: Thank you so much for your help in establishing my recent refinance. You made the process so easy for me without hassle. Each person you forwarded me too went out of their way to assist in the process of getting the refinance completed in a timely manner. Because of this excellent service I will always remain with Rocket Mortgage. Thanks again, Arlene Wagschal
Elvis Bundrage
Elvis Bundrage
551
Tyler was very professional and made my process very quick and easy.
Chris Muha
Chris Muha
541
He exceeded my expectations, he was very professional, caring and kind... However, he said that Rocket Mortgage/Quicken Loans does not sell mortgages, but I had to agree to the terms of the mortgage loan, which stated that the mortgage lender has the right to sell the mortgage, therefore, they do sell them, or at least want the right to do so. So maybe Rocket Mortgage doesn't sell mortgage loans ...He exceeded my expectations, he was very professional, caring and kind... However, he said that Rocket Mortgage/Quicken Loans does not sell mortgages, but I had to agree to the terms of the mortgage loan, which stated that the mortgage lender has the right to sell the mortgage, therefore, they do sell them, or at least want the right to do so. So maybe Rocket Mortgage doesn't sell mortgage loans often, but they still sell them. Thank you Tyler for working with me and answering all of my questions professionally throughout the loan process and getting me to the right people when you couldn't. Despite some of the people in your office being poor at customer service and have a lack of knowledge, you exceeded my expectations and would definitely recommend you to family and friends.Read MoreRead Less
Jodi Wallace
Jodi Wallace
551
Tyler was very hands-on with us from start to finish. He made the process easy and answered any questions we had before we even knew to ask them. It was quick and easy and stayed right on the original timeline.
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