I had been looking to refinance a HELOC while keeping a very lower price primary mortgage. I had talked to a number of banks/finance firms but was frustrated with how they were ignoring my input. In talking with Victoria, I was immediately impressed with how she listened to me and understood my position. She came back to me with three well thought out options. I was very happy and very ...I had been looking to refinance a HELOC while keeping a very lower price primary mortgage. I had talked to a number of banks/finance firms but was frustrated with how they were ignoring my input. In talking with Victoria, I was immediately impressed with how she listened to me and understood my position. She came back to me with three well thought out options. I was very happy and very impressed as nobody else had taken the time to really listen. We looked at the three options and selected one that made a significant impact on my cash flow, kept the very low rate loan and reduced my borrowing costs while maintaining a target level of equity that I wanted to maintain. Victoria is outstanding at her job, she was supportive and informative through the whole process. I would recommend her with my highest rating! Victoria, thank you ! Best regards, BobRead MoreRead Less
Blaine Miller
Blaine Miller
551
Victoria, was excellent in helping me get the equity loan I was looking for this winter. She felt like a local going the extra mile to help up figure our way through the hoops. I recommend her highly.
Mack Armes
Mack Armes
551
Victoria was great to work with and made everything easy. Even stayed in touch while I was going through some personal matters. THANKS.
Bill Foreman
Bill Foreman
551
Victoria was very patient with me and took time to listen with no pressure to do anything! What a Rock Star!
Denise Marshall
Denise Marshall
551
Enjoyed working with Victoria. She was walked us through the process. I felt that Victoria knew what we wanted to do with the loan and discussed with our best options. Great and professional. Thank you.
Shelley Marshall
Shelley Marshall
551
You were a great and wonderful help! You were easy and patience. Thank you so much for your help.
Steven Burgess
Steven Burgess
551
Amazing service and so friendly
Joyce Miller
Joyce Miller
551
Victoria is a great agent. She helped us over the bumps when we needed her. She is knowledgeable and takes pride in her job.
Beth Dunlap
Beth Dunlap
551
Working with Victoria was wonderful. From my first contact with her and throughout the entire process she was very professional. I told her what I was wanting to do and why. She explained my options and what I would need to do. She did not put any pressure on me to make a decision. When I was ready to complete the application, she very patiently walked me thru the entire process. From that ...Working with Victoria was wonderful. From my first contact with her and throughout the entire process she was very professional. I told her what I was wanting to do and why. She explained my options and what I would need to do. She did not put any pressure on me to make a decision. When I was ready to complete the application, she very patiently walked me thru the entire process. From that point on everything went smoothly and far quicker than I had anticipated. I give Victoria all the credit for an amazing experience and would certainly recommend Victoria and the Rocket Mortgage team to anyone looking for a mortgage loan or home equity loan. Thank you, Victoria for guiding me thru an amazing loan experience!Read MoreRead Less
Linda Williams
Linda Williams
551
Victoria was of tremendous assistance to me in navigating the entire process with Rocket Mortgage. She asked the right questions to assess the best path forward and walked me through the entire process. Everything was simplified and Victoria deserves all the credit. I truly appreciate her knowledge, experience, and professionalism. Added to that she is just wonderfully nice person
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