Wael Dimachk

Phoenix, AZ

NMLS 1436662

Executive Banker

Wael's Reviews

Samuel Ah Loo
Wael was great. He helped every step f the way until my loan was approved. If and when I do a refi, I will surely ask for Wael. Thanks Wael for all your help.🤙🏾
Shelley Butler
Wael was great! Went over all our options. After other team members were working with us when I reached out to him he got right back to me.
Alden Chandler
Wael was terrific! I occasionally needed technical assistance and he was there at every turn. He said the process would be two weeks start to finish and that is exactly what it was.













Wael was terrific...right there at every key point and he alerted me to documents I may have missed. He streamlined the process by skipping he appraisal, said from the outset that the process from start to finish would...Wael was terrific! I occasionally needed technical assistance and he was there at every turn. He said the process would be two weeks start to finish and that is exactly what it was.













Wael was terrific...right there at every key point and he alerted me to documents I may have missed. He streamlined the process by skipping he appraisal, said from the outset that the process from start to finish would be two weeks and that was exactly what it was.Read MoreRead Less
Paul Stenquist
Wael made a good effort but the process was bogged down by the red tape that rocket has wrapped the process in. Just a couple examples: First, although this was supposed to be a home equity loan, I had to have a cosigner for a 50K loan (my son) even though I have about 500K of equity in my home and a credit rating of over 800. Then, after submitting my son;'s W2, there was a three or four week ...Wael made a good effort but the process was bogged down by the red tape that rocket has wrapped the process in. Just a couple examples: First, although this was supposed to be a home equity loan, I had to have a cosigner for a 50K loan (my son) even though I have about 500K of equity in my home and a credit rating of over 800. Then, after submitting my son;'s W2, there was a three or four week delay because his Amazon W2 was the wrong color. Not kidding! Finally, I have only one debt, a credit card bill of slightly over 4K that was the result of a recent need to buy a new 7K air conditioning unit. I pay my bills digitally, but of course Rocket insisted on giving me a check made out to the credit card bank that I have to now transmit to them. They couldn't just give me the money so I could effortlessly pay the bank. That would have been too easy. A very difficult process.Read MoreRead Less
Wael Dimachk
Reply from Wael Dimachk:

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and ...Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and structure, while our processing team will assist you with the underwriting requirements as the loan progresses. Please let me know if there is anything, I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Jeffrey Halye
Wael did a great job working to achieve our financial goals through the loan process.
Sioux Sugden
Wael was highly motivated to help us close our loan as quickly as possible. We genuinely appreciate the exceptional level of service he provided, always prompt in returning calls and answering our questions.
Deborah Walker
Wael was great. Very informative and easy to talk to.