I leased a new GMC Terrain from Al Serra and the entire experience was pleasant, easy and fair. Our salesman (Jim Papatheodore) went out of his way to accommodate my hectic schedule and stayed late to help us take delivery despite my late arrival. I'm sure I'll be back in a few years!
Michael Silpoch
Michael Silpoch
551
Felt very comfortable with the salesman who was extremely helpful. We love our Buick Enclave. It's a most comfortable ride. Would recommend Jon Paris and Al Serra Buick highly.
Jean Hugan
Jean Hugan
551
After driving our 2005 Buick Terraza for 10 years, we returned to Ron Hatt at Al Serra Buick for our new vehicle. We were afraid we wouldn't find a vehicle we liked as well as the Terraza, but were pleasantly surprised with the new Enclave. When we first arrived in the showroom, Ron was not available. A saleslady helped us find Ron and while we were waiting for him, knowing that we were going...After driving our 2005 Buick Terraza for 10 years, we returned to Ron Hatt at Al Serra Buick for our new vehicle. We were afraid we wouldn't find a vehicle we liked as well as the Terraza, but were pleasantly surprised with the new Enclave. When we first arrived in the showroom, Ron was not available. A saleslady helped us find Ron and while we were waiting for him, knowing that we were going to buy a car from Ron, she went out of her way to help us and show us the Enclave and many of its features until Ron came and took us to his desk. Ron was very good about showing us the choices we had, not only in the 2015 vehicles, but also the 2014's. He found the vehicle that met our requirements and was very helpful. We are enjoying our new Enclave with all the newest safety features. Thank you, Ron.Read MoreRead Less
Jerry Gettel
Jerry Gettel
551
I had been looking for a truck for a few weeks and was dealing with another dealership in the area. Although the other dealership was doing all they could to find what I was looking for, they just didn't have the stock to meet my needs. Al Serra has a huge selection of trucks. The sales person I had was top notch and very responsive to my requests. I'm very pleased with my experience and will ...I had been looking for a truck for a few weeks and was dealing with another dealership in the area. Although the other dealership was doing all they could to find what I was looking for, they just didn't have the stock to meet my needs. Al Serra has a huge selection of trucks. The sales person I had was top notch and very responsive to my requests. I'm very pleased with my experience and will definitely return for my future car buying needs. We've also started using their service department which has been a very good experience also.Read MoreRead Less
Ronda Boillat-Bickell
Ronda Boillat-Bickell
551
My wife and I were putting off getting a new vehicle but decided it was time. We walked into Al Serra Buick GMC showroom and was greeted by Jim PappaTheodore. We had many questions and he answered everyone clearly. He took us step by step through everything and went above and beyond his job. Love the Buick Encore!!! Jim made the experience so easy and would gladly go back when we lease again!!! ...My wife and I were putting off getting a new vehicle but decided it was time. We walked into Al Serra Buick GMC showroom and was greeted by Jim PappaTheodore. We had many questions and he answered everyone clearly. He took us step by step through everything and went above and beyond his job. Love the Buick Encore!!! Jim made the experience so easy and would gladly go back when we lease again!!! Thanks Jim!Read MoreRead Less
Kaye Panchula
Kaye Panchula
551
Exceptional service from Todd Jagielski
Harold Boettger
Harold Boettger
551
I have purchased numerous vehicles from Al Serra over the years. Butch has always been knowledgeable and courteous, service has been excellent and when need the body shop has completed work as promised.
Deanna Kilponen Winter
Deanna Kilponen Winter
551
As always, we had excellent service from our salesman John Tuohy! Extremely pleased with our GMC Denali.
Annette Harbin
Annette Harbin
551
Highly recommend Al Serra Buick! They went way beyond our expectations and gave us a great deal on a new Acadia! We love the vehicle and had an excellent experience during the purchase.
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