Al Serra Buick GMC Reviews

Al Serra Buick GMC's Reviews

Cary Nicholson
We have purchased our last three vehicles (most recently a 2014 Acadia) from Al Serra (specifically Robbie Robinson) and have been very pleased with his help and follow up. He has been very helpful providing information, vehicle alternatives, pricing and training on the vehicle we selected. In addition, we also have our vehicles serviced at the dealership and are very pleased with the help and ...We have purchased our last three vehicles (most recently a 2014 Acadia) from Al Serra (specifically Robbie Robinson) and have been very pleased with his help and follow up. He has been very helpful providing information, vehicle alternatives, pricing and training on the vehicle we selected. In addition, we also have our vehicles serviced at the dealership and are very pleased with the help and advice we receive (specifically Ben Taylor and Ryan Burge). Each of these three individuals provide a quality service and are excellent representatives of Al Serra.Read MoreRead Less
Cherrie Kittle
I was very impressed with the service from Al Serra sales staff. They went out of their way to get me the car I wanted at the price I could afford. IN fact they stayed open an hour pass closing time to make sure I got the deal I wanted.
Deanna Colby
I have bought several cars from Ron Hatt over a long period of time. My experience each and every time has been nothing short of excellent. I have purchased cars for my daughter and husband as well. I would not consider another dealership.
Everyone there is helpful and pleasant. I feel they care about their customers and the price is always right.
Richard Martin
The sales experience at Al Serra with Tom D. has been a pleasure. The after service in the Buick/GMC garage has been excellent even for my 23 year old Reatta.
Garlinda Kato
I am very pleased with my encore that I purchased from Al Serra My Salesman Joe Voiles explained the purchase agreement very Thoroughly. I will recommend him to my family and friends. When your ready to buy Talk to Joe Voiles
Bernard Romain
Great experience. Butch Britton is the best!!!
Terry O'Leary
It was a pleasant & smooth transaction!
Ashley Villaire
Tonya Stevens is always willing to go the extra mile to make sure that all my needs are met. She goes over and above what is normally expected when buying or leasing a car. No pushy sales people, the price you see is the price you pay I enjoy not having to haggle when making such a large purchase. I would recommend Tonya Stevens and the Al Serra team for your vehicle needs
Camille Willett
I have been wanting to trade in my truck for a smaller vehicle for over a year. I am a female, in my golden years, and put off the experience of purchasing a new vehicle because I was so nervous about about "biting the bullet", I was a hundred percent sure that I would be taken advantage of, not knowing the questions to ask, not feeling comfortable of facing a car salesman. I mentioned to my ...I have been wanting to trade in my truck for a smaller vehicle for over a year. I am a female, in my golden years, and put off the experience of purchasing a new vehicle because I was so nervous about about "biting the bullet", I was a hundred percent sure that I would be taken advantage of, not knowing the questions to ask, not feeling comfortable of facing a car salesman. I mentioned to my hair dresser that I was going to drag a friend with me to look at a car, she said "oh, go and see my girl, she works at Al Serra in Grand Blanc"! I said SHE, and Becky said yes, let me send her a message to see if she is working? Needless to say, I cancelled my friend for moral support, made an appointment with Tonya for Friday. I went, told Tonya that I was extremely nervous but she immediately put me at ease. did not feel intimidated, gave me so much information, didn't have any questions for her. I arrived at the dealership at eleven am, and picked up my new terrain at six that same evening, it was all so easy and a great experience! Made me feel like a part of their family!Read MoreRead Less
Laurie Piper
I thoroughly enjoyed my shopping and buying experience at Al Serra Buick GMC. Scott Good was very responsive to my requests and we love our GMC Acadia. It's a fantastic vehicle!