Al Serra Chevrolet Reviews

Al Serra Chevrolet's Reviews

Sui-Lin Harper
Over the course of many years, Tom has provided expert assistance to guide me through a number of vehicle purchases. He is knowledgeable, friendly, and have never over-managed the sale. if you are looking for someone who will take the time to listen and fully understand your vehicle needs, Tom is the person for you. I will never hesitate to recommend Tom. Customer service is second to none - ...Over the course of many years, Tom has provided expert assistance to guide me through a number of vehicle purchases. He is knowledgeable, friendly, and have never over-managed the sale. if you are looking for someone who will take the time to listen and fully understand your vehicle needs, Tom is the person for you. I will never hesitate to recommend Tom. Customer service is second to none - thank you, Tom.Read MoreRead Less
Doug Graham
We just bought our second Chevy Volt from Vic George and it was a great experience. Vic found us exactly the vehicle we wanted plus got us the right price. The paperwork and car were ready for us and we were driving away within an hour.
Carla Bohren
This is the way a new car purchase should be! Jon Paris did a great job coordinating delivery, insurance, plates, etc. I did not have to do anything but show up and drive my beautiful Chevrolet Traverse away! The last few vehicles that I have owned I have had very few issues if any where I had to take it back in so the quality of the vehicles are becoming better and better all the time. Al ...This is the way a new car purchase should be! Jon Paris did a great job coordinating delivery, insurance, plates, etc. I did not have to do anything but show up and drive my beautiful Chevrolet Traverse away! The last few vehicles that I have owned I have had very few issues if any where I had to take it back in so the quality of the vehicles are becoming better and better all the time. Al Serra is in my hometown of Grand Blanc so nice and close to work and home. Whether I need service or just an oil change they will come to my workplace and pick up my vehicle and then deliver it back to me. Now that is what I call customer service. Al Serra has made my experience very enjoyable the way a new car purchase and ownership should be! Thanks again Jon Paris and Al Serra, keep up the good work!Read MoreRead Less
Subdeacon Joseph Pavlovich
I love my new Chevy Silverado. I have had no problems with it at all. It rides smoothly and quietly, it gets great gas mileage, 18 around town and 22 on the highway. I love all the electronics. I would buy another in a minute.
Gene Ballard
Great dealership to buy from. Great deal best trade in price and no pressure from sales staff. Will buy from again.
Roberta Williams
I recently leased a Cruz from Al Serra. Doug Nolan was our salesman. I have never had a better experience with a car dealership and salesman as I did with Al Serra Chevrolet. I love my car and I had a couple of questions and called Doug and he was just so helpful and understanding. Made me feel very good and felt like I could call him anytime.
Brianna Failla
Great service! Jeff Sabar was very helpful!
Lindsay Realy
I recently leased my first car, a 14 Chevy Impala, from Al Serra. Kristen P was great, she was very fast at getting me an over the phone quote and also getting all of my paperwork together ahead of time so when I was ready to pick up the car it went very quick and smooth. Al Serra was also generous with my 03 Impala trade in, giving me more money for it than what we had originally agreed on.
Susan Catton
Our experience was successful and professional. Always walk away with a smile!
Meghann Gaspar
I haven't bought a car since highschool. I was anxious about high pressure. I never expected such a wonderful experience! Mark Siefert made if so easy and he told me about all the options available but did not make me feel pressured at all. He made it a very pleasant experience!