General Motors Reviews

General Motors' Reviews

Nancy Reynolds
Our family has purchased over a dozen new vehicles from Al Serra over the years, and always purchase them from TJ. The reason we buy from TJ is because of his extensive knowledge of each line, expertise on the finance/lease options, knowing our preferences on accessories, and always going the extra mile when it comes to our satisfaction. On my Silverado, I needed some help with the bed cover, TJ ...Our family has purchased over a dozen new vehicles from Al Serra over the years, and always purchase them from TJ. The reason we buy from TJ is because of his extensive knowledge of each line, expertise on the finance/lease options, knowing our preferences on accessories, and always going the extra mile when it comes to our satisfaction. On my Silverado, I needed some help with the bed cover, TJ stopped by my house one evening after work and helped me with the installation. Now that's great customer service!Read MoreRead Less
Charles Smiley
Sean White who sold me my new Cadillac did a excellent job.
Sui-Lin Harper
Over the course of many years, Tom has provided expert assistance to guide me through a number of vehicle purchases. He is knowledgeable, friendly, and have never over-managed the sale. if you are looking for someone who will take the time to listen and fully understand your vehicle needs, Tom is the person for you. I will never hesitate to recommend Tom. Customer service is second to none - ...Over the course of many years, Tom has provided expert assistance to guide me through a number of vehicle purchases. He is knowledgeable, friendly, and have never over-managed the sale. if you are looking for someone who will take the time to listen and fully understand your vehicle needs, Tom is the person for you. I will never hesitate to recommend Tom. Customer service is second to none - thank you, Tom.Read MoreRead Less
Doug Graham
We just bought our second Chevy Volt from Vic George and it was a great experience. Vic found us exactly the vehicle we wanted plus got us the right price. The paperwork and car were ready for us and we were driving away within an hour.
Terry O'Leary
It was a pleasant & smooth transaction!
Julie Parker
Al Serra Cadillac, is the most enjoyable experience when purchasing a new Cadillac. Sherri Nash was a delight as a Sales rep. She is so courteous and knowledgeable About the vehicles they sell.
She answers all your questions you have, and goes beyond with showing all aspects of the car you are purchasing. For the First Time I really enjoyed My experience at a Dealership.
Carla Bohren
This is the way a new car purchase should be! Jon Paris did a great job coordinating delivery, insurance, plates, etc. I did not have to do anything but show up and drive my beautiful Chevrolet Traverse away! The last few vehicles that I have owned I have had very few issues if any where I had to take it back in so the quality of the vehicles are becoming better and better all the time. Al ...This is the way a new car purchase should be! Jon Paris did a great job coordinating delivery, insurance, plates, etc. I did not have to do anything but show up and drive my beautiful Chevrolet Traverse away! The last few vehicles that I have owned I have had very few issues if any where I had to take it back in so the quality of the vehicles are becoming better and better all the time. Al Serra is in my hometown of Grand Blanc so nice and close to work and home. Whether I need service or just an oil change they will come to my workplace and pick up my vehicle and then deliver it back to me. Now that is what I call customer service. Al Serra has made my experience very enjoyable the way a new car purchase and ownership should be! Thanks again Jon Paris and Al Serra, keep up the good work!Read MoreRead Less
Subdeacon Joseph Pavlovich
I love my new Chevy Silverado. I have had no problems with it at all. It rides smoothly and quietly, it gets great gas mileage, 18 around town and 22 on the highway. I love all the electronics. I would buy another in a minute.
Terry Edwards
My first Cadillac and I now I know what I've been missing. The ride and comfort is unmatched.
Debra Davis
I've been driving Cadillac since 1977(purchased)four(4) leases sinces 2007.I love driving Cadillac, long as the payment allow me.My business with Al Serra Cadillac I have no complaints,they have taken care of me from beginning to end like being a guest in their home with complementaries and nice atmosphere(clean) customer service and use of a vehicle while repairs being done with a call to keep ...I've been driving Cadillac since 1977(purchased)four(4) leases sinces 2007.I love driving Cadillac, long as the payment allow me.My business with Al Serra Cadillac I have no complaints,they have taken care of me from beginning to end like being a guest in their home with complementaries and nice atmosphere(clean) customer service and use of a vehicle while repairs being done with a call to keep you up dated on your car. Saleman Barian Vaughn/staff work to get me a price I could feel comfortable,very kind and friendly young man.Thank youRead MoreRead Less