General Motors Reviews

General Motors' Reviews

Stephanie Hackney Artushin
My husband and I recently bought a vehicle from Al Serra. We dealt with Robbie Robinson. He made the whole process very easy. Will never go anywhere else.
Patricia Quinn
They are all very nice and very knowledgable about their jobs
Camille Willett
I have been wanting to trade in my truck for a smaller vehicle for over a year. I am a female, in my golden years, and put off the experience of purchasing a new vehicle because I was so nervous about about "biting the bullet", I was a hundred percent sure that I would be taken advantage of, not knowing the questions to ask, not feeling comfortable of facing a car salesman. I mentioned to my ...I have been wanting to trade in my truck for a smaller vehicle for over a year. I am a female, in my golden years, and put off the experience of purchasing a new vehicle because I was so nervous about about "biting the bullet", I was a hundred percent sure that I would be taken advantage of, not knowing the questions to ask, not feeling comfortable of facing a car salesman. I mentioned to my hair dresser that I was going to drag a friend with me to look at a car, she said "oh, go and see my girl, she works at Al Serra in Grand Blanc"! I said SHE, and Becky said yes, let me send her a message to see if she is working? Needless to say, I cancelled my friend for moral support, made an appointment with Tonya for Friday. I went, told Tonya that I was extremely nervous but she immediately put me at ease. did not feel intimidated, gave me so much information, didn't have any questions for her. I arrived at the dealership at eleven am, and picked up my new terrain at six that same evening, it was all so easy and a great experience! Made me feel like a part of their family!Read MoreRead Less
Vickie Peart Rosher
I love this place. Our salesman was awesome! Jeff Saber took care of us and got us what we needed in the price range we wanted.
Brandie Fryer
Went in for an oil change on my 2012 Chevy Cruze and ended up trading in for a 2014 Chevy Cruze. Dimitri was an awesome salesman that answered every question I had made sure I got everything I wanted in a new car. This was my second great car buying experience at Al Serra in 2 years. Thanks for being amazing.
Erika Peyerk
I purchased a 2014 Equinox and I was very pleased with the whole process thanks to Mr. Boike. Very professional and friendly staff to boot! When I decide to purchase another vehicle I am defiantly coming back to Alserra and strait to Tyler! Thank you!
Ken McClusky
Love this dealership! I have been purchasing vehicles from Al Serra for over 20 years! I have always appreciated their customer service, friendliness and professionalism! I will always recommend Al Serra to friends and family! Thank you Mark Siefert as always....this guy knows his business!
Don Bunker
I have purchased multiple vehicles from Al Serra The sales staff provided excellent service. Always friendly, courteous and helpful.
Jerry Powers
I have bought cars from Al Serra for over 40 years. The last car I bought was from Sean White. What a deal he gave me on a trade in for a Cadillac ATS. He was a pleasure to deal with and has followed up with me continually to see if I had any problems or complaints and was happy with my car.
Ann Dow
Excellent service !!! Brian Miller is the best !!! He gets the job done. Highly recommend Al Serra :)