General Motors Reviews

General Motors' Reviews

Kim Wilkinson
Mike Vincent was the best. He helped us get the perfect car. He's also extremely handsome.
Dennis Potter
Good Dealership. I have never purchased 2 new cars from same dealer before, however I probably would here. Bad thing is I was promised free car washes and I got one before the wash was taken away. I fell let down as the competitor does do this.
Charity Leydig Fiala
Great service with a smile. Never once did I touch a door to open and was always asked if I needed something. The caring from the employees will bring me back to the dealership.
Sam Er
Reggie is great and really helped me seal the deal. He went out of his way to get the Tahoe we wanted the same day. The sale price was fair. I had some issues with the SUV the first month. Everything was fixed quickly for us. I'm not sure who said this to me over the phone, but it was the only blemish. I was having several small issues with the new truck and the man over the phone said "we ...Reggie is great and really helped me seal the deal. He went out of his way to get the Tahoe we wanted the same day. The sale price was fair. I had some issues with the SUV the first month. Everything was fixed quickly for us. I'm not sure who said this to me over the phone, but it was the only blemish. I was having several small issues with the new truck and the man over the phone said "we only sell them" it's not our fault. When paying over $40,000 for something you expect more. Overal, we love our Tahoe and we'd do business with Reggie again. You have a very friendly service department and the oil changes are always top notch. We love the free car washes but missed the boat on 2 years of maintance. Read MoreRead Less
Lara Wilkins
New to Ohio and needing a new vehicle we stopped at Pat O'Brien in Westlake. We were treated to first class customer service by Rick Byrne and the rest of the team. The process was easy and the service to date has been great. I recommend them to anyone needing a vehicle. Go see Rick for a great experience.
Frank Schoeffler
I go Pat O'Brien for my new cars and service. If you want to feel like their only customer just walk in within minutes someone with a smile asking you if you need help. I will next year be buying my next new car just like the rest of my family
Lori Patterson
I have gotten 2 cars from Kevin Patterson. They made the process easy. I would recommend Kevin and Pat O'Brian to anyone.
John Murray
Excellent service every time I brought my Traverse in.
Kris Kobella
We were extremely satisfied with our purchases of 2- 2014 Cruzes. Mike Vincent kept us updated on our purchases and making sure we received the vehicles we wanted.
Matt Higgins
I purchased my 2012 Chevy Sonic from Pat O'Brien Chevrolet-West about two and a half years ago. I'm very happy with my purchase and with the service department for the routine maintenance conducted on my vehicle to date. This is my second car purchased from them. I also purchased a Chevy Cobalt from them awhile back and also had a good purchasing experience. I recommend them to anyone ...I purchased my 2012 Chevy Sonic from Pat O'Brien Chevrolet-West about two and a half years ago. I'm very happy with my purchase and with the service department for the routine maintenance conducted on my vehicle to date. This is my second car purchased from them. I also purchased a Chevy Cobalt from them awhile back and also had a good purchasing experience. I recommend them to anyone shopping for a new Chevy.Read MoreRead Less