General Motors Reviews

General Motors' Reviews

John Pyles
I had a wonderful experience purchasing my Acadia at Al Serra Buick GMC. Sean White was my salesman and was extremely professional, courteous and very knowledgeable. I appreciate that Al Serra always sends us an email to assure we are happy and satisfied. Thank You, John H. Pyles.
Judy Wangler Heinz
I am very happy with Al Serra Chevrolet. This is the second lease I am doing from Jason Seyfried. I called for an appointment when my lease was close to being done and asked what cars I would like to test drive. I came to the dealership and he had three cars ready for me to test drive. I loved the Malibu LT. He had to find the color I wanted and within a few days I had my new car and love ...I am very happy with Al Serra Chevrolet. This is the second lease I am doing from Jason Seyfried. I called for an appointment when my lease was close to being done and asked what cars I would like to test drive. I came to the dealership and he had three cars ready for me to test drive. I loved the Malibu LT. He had to find the color I wanted and within a few days I had my new car and love it. With my last lease if I had any questions he was right there with the answers, even if I just stopped to say hello!! The service department was great and very efficient. Thank you Al Serra!!!!!




















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Debbie Szarka
Love my Tahoe. Not so much the Dealership. Salesman never followed up on promises made to install door edge guards. I had to order parts to fix component to open garage door. Have yet to hear from the service department...three weeks later! I guess I need to call them to see if the part is in. VERY POOR CUSTOMER SERVICE.
Jann Wilson
We purchased our Cadillac from Barian Vaughan at Al Serra Cadillac. We received the best service from Barian and the dealership. We were extremely satisfied with everything. We will never go anywhere else to buy our cars. We highly recommend Al Serra Auto Plaza!
Jacqueline Fluty
I always have "superior" service and support from Tom Drudi. I love my 2014 Malibu and I never had to leave the office The whole transaction was seamless and stress free. Thanks for being the best.
Rod McDonald
Josh was well informed and professional. I love my Buick and appreciated the rose given at closing.
Bob Graves
I had a unique situation when attempting to find and purchase a C7 Vette. Ron Rawlings went above and beyond in puting me behind the wheel of a new Sting Ray
Jennifer Parker
Earlier this year, both my husband and I purchased Cadillacs from Sean White at Al Serra. Our experience was excellent. Sean goes above and beyond what any salesperson has to do. We purchase new vehicles quite frequently and are confident that Sean will continue to be our salesperson. He is extremely knowledgeable, friendly, and honest. We always feel very comfortable at Al Serra and are ...Earlier this year, both my husband and I purchased Cadillacs from Sean White at Al Serra. Our experience was excellent. Sean goes above and beyond what any salesperson has to do. We purchase new vehicles quite frequently and are confident that Sean will continue to be our salesperson. He is extremely knowledgeable, friendly, and honest. We always feel very comfortable at Al Serra and are confident we will be given top quality care. Read MoreRead Less
Joan Starks Culbert
Very pleased with both the dealership and Steve Carnes! I have and will continue to highly recommend both to friends and family. I'm enjoying my new Cadillac, but when I'm ready for my next one I definitely will come back to see Steve!
Rachel Nard
I LOVE my new 2014 Traverse LTZ AWD so much. It handles great, and can't wait to drive it in the snow. Robbie Robinson and the staff at Al Serra were very helping in getting me in my car due to the fact that I live in Indiana and came to Flint on a one day trip to get it. They quickly finalized the paperwork and I was in my new car within an hour.