Jill Patel

Cleveland, OH

NMLS 30380

Triple Crown Banker

Jill's Reviews

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Lisa Chaulklin Loving
I have had two loans through Rocket Mortgage. After many calls and and comparing offers, I ended up with the best offer and absolutely the best service I have ever had with any type of business I've conducted. I met Jill Patel because of the first loan and she was not only friendly and professional, but on the ball from beginning to end! She ended up having to wait on me instead of me waiting on ...I have had two loans through Rocket Mortgage. After many calls and and comparing offers, I ended up with the best offer and absolutely the best service I have ever had with any type of business I've conducted. I met Jill Patel because of the first loan and she was not only friendly and professional, but on the ball from beginning to end! She ended up having to wait on me instead of me waiting on her. Jill and Rocket Mortgage were so unbelievably easy to work with I called back a few years later and was very happy to find Jill was still with Rocket Mortgage and she helped me refinance at that time. Her customer service was still #1 proving that Jill and Rocket Mortgage are the only way to go. I will always go through Rocket Mortgage and Jill for any loan. The company has proven without a doubt they want to give you the best deal and provide you with the best customer service!Read MoreRead Less
Kathy Leddy
In 2010, I reached out to Rocket Mortgage for a new home purchase loan and in 2013 refinanced that home with a lower interest rate. Jill Patel collaborated with me during both the purchase and refinance transactions. She stands out as a loan professional for several reasons. First, I was immediately put at ease by her ability to analyze my situation and effectively communicate the process of ...In 2010, I reached out to Rocket Mortgage for a new home purchase loan and in 2013 refinanced that home with a lower interest rate. Jill Patel collaborated with me during both the purchase and refinance transactions. She stands out as a loan professional for several reasons. First, I was immediately put at ease by her ability to analyze my situation and effectively communicate the process of both transactions. Second, she allowed me to see first hand my options and how best my dollars were going to work. You could tell she truly loved her career and helping others. Jill is real and authentic which made it a pleasure to work with her and get to know her as a person.Read MoreRead Less
Randy Baldwin
Jill, and Rocket Mortgage, were great to work with from the start to the finish. We have gone through the refinance process 3 times now with Rocket Mortgage, over the last 10 years. They have been a joy to work with but Jill is the story. She has worked with a number of my family and friends too. We always are willing to suggest her.
Mazi Monshi
Jill,
You're absolutely amazing... As a business owner I can just say that you are 1 in a million. Your diligence to me and my dealings with Rocket Mortgage is a standard for others and I truly appreciate every single phone call and follow up email. Thank you so much for making my refi's so easy.

Mazi M.
Mike Smuin
Jill is amazing!! Best banker I have ever worked with. Very knowledgeable. She is very helpful and fast. She has went above and beyond anything I ever expected, to make sure I was getting the best deal that was possible. I will use her in the future and also recommend her to everyone I talk to about home mortgages.
Stacy Andersen
This was my fifth loan through Rocket Mortgage but I did my due diligence and called around for other estimates. Like always Rocket Mortgage had the best to offer. I did not have a contact at Rocket Mortgage so when I called I got through to Jill Patel. This was my first time dealing with Jill and she didn't disappoint. Jill is very knowledgeable in her field, patient with her customers and a ...This was my fifth loan through Rocket Mortgage but I did my due diligence and called around for other estimates. Like always Rocket Mortgage had the best to offer. I did not have a contact at Rocket Mortgage so when I called I got through to Jill Patel. This was my first time dealing with Jill and she didn't disappoint. Jill is very knowledgeable in her field, patient with her customers and a very personable lady. On the phone with Jill she isn't about the hard sell and she puts you at ease with her pleasant nature. She was very patient with me and my numerous questions, taking time to explain EVERYTHING to my satisfaction, even the number parts which she meticulously explained with comparisons when needed so I could comprehend it. Jill never makes you feel rushed. I felt like I had all the time in the world while I was on the phone with her. She is also there for you after that initial phone call is over. For example, there was a hiccup with the appraisal of my property. I emailed Jill about it and within 60 minutes I had a reply from her explaining the issue to me. She also keeps in contact with you throughout the loan process, just to "check in". Chances are if I require a sixth loan I will call Rocket Mortgage and if I do, I will definitely be asking for Jill again. Read MoreRead Less
Kauti Nicholls
We have only ever had positive experiences working with Jill Patel during our home loan purchases. She is incredibly experienced and knowledgeable as she helped navigate us through the purchase of 2 homes and 1 refinance. It will only take one conversation with her to recognize that she knows her stuff-you will trust her right away. I will definitely use her again for any future home purchases ...We have only ever had positive experiences working with Jill Patel during our home loan purchases. She is incredibly experienced and knowledgeable as she helped navigate us through the purchase of 2 homes and 1 refinance. It will only take one conversation with her to recognize that she knows her stuff-you will trust her right away. I will definitely use her again for any future home purchases and I always recommend her to my family and friends. Read MoreRead Less
Martha Dorris
I have used Rocket Mortgage's Jill Patel for at least 3 refinances and had never experienced such an easy, efficient process. I was nervous the first time since it was entirely online but have never had an issue. Not only have I used Rocket Mortgage but several other family members have used them and Jill as well. She was responsive, professional, courteous and efficient. As a customer ...I have used Rocket Mortgage's Jill Patel for at least 3 refinances and had never experienced such an easy, efficient process. I was nervous the first time since it was entirely online but have never had an issue. Not only have I used Rocket Mortgage but several other family members have used them and Jill as well. She was responsive, professional, courteous and efficient. As a customer experience professional myself, I would be the first to identify any issues - I highly recommend her and Rocket Mortgage. Read MoreRead Less
Phil Englander
What can j say about Jill that hasn't been said so far? Jill is a total professional who strives to exceed her clients expectations every time! I have personally used Jill as my mortgage banker over a half dozen times. While even overseas, she was handling issues for me to ensure we closed on them and I was given what was commited to me! I just wish Jill arrived with the paperwork m,
Just so I can ...What can j say about Jill that hasn't been said so far? Jill is a total professional who strives to exceed her clients expectations every time! I have personally used Jill as my mortgage banker over a half dozen times. While even overseas, she was handling issues for me to ensure we closed on them and I was given what was commited to me! I just wish Jill arrived with the paperwork m,
Just so I can shake her hand and thank her in person each time!

If you want a professional, pros all experience with caring and understanding about your needs...use Jill Patel. If you just want a refinance, use anyone! Read MoreRead Less
Amy Tennefoss
Love, love, love Jill Patel!!! This process was so easy. No Stress or worries, she made everything go so smoothly. I was able to contact her at any time if I needed help. Loved working with her and the whole Rocket Mortgage team. I would and have already recommended her to many people!!!